金閣京都

Nothing really !

The place is not suitable for a family ! It is clearly operated like a hostel, people come and go at all hours of the night, loud in the rooms and common areas. All sounds go through paper thin walls. Bathrooms dirty and in 3 days and nights stays no one came to clean despite many guests being there ! Garbage piling up in bathrooms and kitchen, with nowhere to empty it ! Despite a good communication with host, this place was very disappointing and clearly not for a family stay !

NO

Dislike all Be cautious about this place; it is not a traditional Japanese-style ryokan. Instead, it is just a regular house that has been divided into separate rooms. The rooms lack toilets, showers, or bathtubs—all facilities are shared, located outside, and are very dirty. The rooms, futons (mattresses), and blankets are extremely unhygienic, with hair from previous guests found everywhere. There is no staff on-site, and when you call for assistance, they respond rudely, yelling in broken English and Japanese, making communication very difficult. If you ask why the room doesn’t match the photos, they place your call on hold with loud background noise (speaking another language, possibly Chinese). The photos used in their advertisements are highly misleading—they feature a downstairs room with a private shower, but this room is not available for regular guests. The door doesn’t even have a key, suggesting it’s staged solely for the photos. I can’t help but question if all the detailed star reviews are even genuine. Don’t waste your money (overpriced)—avoid this place entirely. Stay somewhere else.

Great value for money, very comfy and spacious beds, lovely staff

Very close to the train station and there are great walking trails and temples/shrines to visit right behind the property. I had an issue with my room at check-in. It reeked of cigarette smoke. Smoking is not allowed but some people smoke anyway. The staff member called the owner and the owner upgraded me to a different room. The deluxe room was very nice and I was happy with the service.

The “futon” was a foam mattress. I slept ok , I was just expecting a traditional Japanese mattress.

Beautiful house in nice, out of town area, close to hills, shared facilities very good. Close to station with direct train to Higashiyama

The rooms are big, clean and bright.

The room has no hanger or hook, I cannot hang up my jacket and cloth, only 2 shower to be shared by 10 rooms, say 20 customers, also not enough restroom to be shared, it reminds me when I was in university, we shared bathroom in dormitory.

Great, quiet location and beautiful traditional building. Very beautiful views from the upper windows and a konbini was nearby.

Bathrooms were very dirty, bed linen smelled a little weird, communication wasn't very good. Very unprofessional accommodation.