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8.8 / 10 Guest Rating

Ambassador Cruise Halong Bay

Halong international port (Sun Group), Ha Long, vn

Ambassador Cruise Halong Bay - main view

About the Property

Luxurious 5-Star Cruise Experience in Ha Long

Stunning Sea Views from Balcony Rooms

Experience ultimate luxury at Ambassador Cruise Halong, where each room offers a balcony with breathtaking sea views. Enjoy the comfort of a flat-screen TV, wardrobe, and private bathroom in every elegantly designed room.

Relaxation and Entertainment at Your Fingertips

Unwind by the outdoor swimming pool, indulge in evening entertainment, or seek assistance from the 24-hour front desk for a seamless stay. The cruise also offers a restaurant, bar, and terrace for guests to enjoy.

Unforgettable Activities and Experiences

Embark on exciting activities like fishing in the pristine waters of Ha Long or explore nearby attractions such as Tuan Chau Beach and Ha Long Queen Cable Car. Don't miss the chance to start your day with a delightful continental breakfast.

Book your luxurious stay at Ambassador Cruise Halong and create unforgettable memories in this picturesque destination.

Facilities & Amenities

Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

The check in counter is open from 11:00am – 12:15 pm at Halong International Port (Sungroup) === Embarkation time at 12:30PM Disembarkation time at 10:30 am === Guests’ passport information must be submitted 24 hours prior to cruise check in date for overnight registration. Kindly send the property these information: full name, date of birth, passport number, nationality, gender, special note/allergy. Failure to make overnight registration prior departure date will not be allowed to entrance cruise === The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. === Cruise itinerary and schedule are subject to change without prior notice due to weather and operation conditions. === Please note round trip bus transfer comes with additional charge. Pick up points: - Private transfers offer pick-up at any hotel within Hanoi city. - Shuttle bus transfers offer pick-ups at our point The Pink House 29B Phan Dinh Phung str, Hoan Kiem, Hanoi. Guests can present from 8.00AM to 8.30AM and enjoy light breakfast. The bus will leave at 8.30am – 8.45am. Please note that the coffee shop open at 07:00AM. Guests are advised to arrive at the shop no later than 08:45AM. === Wifi access is not strong and always available on the cruise because of the mountainous location.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent112 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the beautiful location.

Categories

Cleanliness8.4
Service9.2
Location8.7
Room Quality8.9
Amenities8.7
Value for Money8.6
Food and Beverage9.0
Overall Experience8.9

Select topics to read reviews

C
CyndyauAU
Verified booking
family_with_children
Standard Room
Stayed in Mar 12, 2026

"We had an amazing stay for an overnight cruise and met amazing staff and guests!"

10.0

We stayed in the Ambassador Suite, huge balcony and we were treated like royalty from the moment we arrived at the port. The staff was extremely kind and caring, they all celebrated our birthdays which such excitement and it was a pleasant surprise! We had our own table for breakfast, lunch and dinner, happy hour was great, food was amazing! There were not many hot food options for vegans at the buffet (we didn't eat fresh fruit or salads in case of stomach issues being tourists) but the food served at dinner were made vegan was great and we selected the non indian option. They do have plant milk for tea/coffee. I really cannot express how amazing the staff were, we didn't want to get off the boat! The tours were amazing, very fast pace schedule so prepare your clothes and you will get wet if you are kayaking! Cannot wait to return! The views of Ha Long Bay were amazing, Luon Cave kayaking was beautiful, we wish we had more time for it and Sung Sot Cave is out of this world!

We loved everything but wish we had more time at the locations we stopped at.

Helpful?
K
KcauAU
Verified booking
extended_group
Standard Room
Stayed in Mar 5, 2026

"Exceptional"

10.0

Everything was exceptional from checking in to check out and the staff were very helpful.

N/a

Helpful?
T
TinnekebeBE
Verified booking
couple
Standard Room
Stayed in Feb 22, 2026

"Exceptional"

9.0
Helpful?
M
MonilauAU
Verified booking
family_with_children
Standard Room
Stayed in Jan 23, 2026

"Excellent"

8.0

It was fantastic from the get go . Loved the way they took care of luggage’s from the terminal, welcome onboarding, food was great, great food spread for vegetarians. Staff for courteous and polite and super helpful. Excursions were ok

Excursion could be better. I liked the fact they arranged 3 excursions (cave*2 & beach) but the there needs to be better management for queuing and how to proceed. It was super chaotic and not at all safe

Helpful?
N
NoahusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Excellent"

8.0
Helpful?
N
NEHAgbGB
Verified booking
couple
Standard Room
Stayed in Jan 4, 2026

"Great food, friendly staff and inclusive of good excursions."

8.0

Food, ambience and cleanliness - all great. Amazing food options for vegetarians. Service also very good. And excursions also were well priced in.

The live performance mentioned in the night was missing. And most importantly The tours didn’t include a guide to tell us what we are looking at. We were only given time slots to return to the port but no guide accompanied us to song sut cave (saw other cruises with guides in the caves)

Helpful?
L
LisaauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jan 2, 2026

"Perfection"

10.0

Prob my favorite part of our trip. Thank you Will & staff for making th stay the best. Everything was perfect. Only downside our toilet blocked.

toiler blockibg

Helpful?
M
MADELEINEauAU
Verified booking
extended_group
Standard Room
Stayed in Jan 1, 2026

"Michelin star food & relaxing time. Best place to welcome in the New Year"

10.0

food was absolutely amazing, friendly staff, everything to plan & NYE party and fine dining with free flow of drinks & fireworks was amazing & set the tone for the night

more time for activities - a bit rushed but well organised & all accomplished

Helpful?
O
OlegusUS
Verified booking
family_with_children
Standard Room
Stayed in Dec 30, 2025

"Exceptional"

9.0

Meals, presentation, room

The crew should be more helpful with clear announcements during check out. It was really crowded on lower deck w/o AC

Helpful?
V
VictorinIN
Verified booking
couple
Standard Room
Stayed in Dec 22, 2025

"Excellent"

8.0
Helpful?
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