Kanemidori

The hotel was clean. Staff were amazing people - treat them well and with respect and you'll get it back plus more. They treated us like gods which at times, was overwhelming. But we appreciated the level of service that they offered.

Nice and clean. Unfortunately we didn’t have a chance to try their food because we couldn’t get a room with meals included.

Very few staff speak English.

The individuals running the hotel were most welcoming and attentive. The public baths felt very looked after, and the rooms felt incredibly authentic. My party was greatly appreciative of the staff and how willing they were to help us settle in. Despite their somewhat limited English, we still felt like they did their best to communicate and we certainly felt cared for throughout our time there. We trust recommend checking out their outdoor onsen and massage chairs, which are most indulgent indedd! We really recommend this one!

Everything was perfect.

The staff were incredibly helpful. English was a bit tricky but they were very willing to work with translation apps and had a lot of patience. The private baths were wonderful and worth the fee. We didn't get a chance to try the food but the location was a convenient distance from Yubatake - short walk and not as sulfury. The area is very quiet, residential and a very short distance from the bus station. There were even directions on the road to get there!

Very well maintained but still traditional vibe. Very nice onsen both indoor and outdoor. It never felt too crowded. Very good position to visit the town. Traditional dinner and breakfast served in the restaurant

Beautiful mix between traditional Japanese and modern hotel with all the facilities needed. Epitomises Japanese care and services. Everything is meticulously clean and laid out to perfection, works like clockwork. The tea upon arrival, hotel onsen and yukata were a lovely part of the experience. The location was in the middle of everything. I would definitely stay here again

Futon could have been a bit thicker so more comfortable

It was exciting to be able to choose your own yukata to wear. The breakfast was amazing. The internal elevator to the baths was handy as you don't have to travel through a lobby/large public space. Had a great time in Kusatsu thanks to Kanemidori.