Crystall Goa, Onyx Edition

Extremely clean and beautiful place. Very cooperative staff. Value for money

Our second stay at this property - we stayed 3 years ago The room was nice and spacious Friendly staff

We would not class this as a 'garden view' room. While it is advertised as such, there is a 2.5m hoarding built to separate the restaurant, which is in the former front garden and so very little else is visible. Restaurant was loud and often past midnight Last two days we had problems with black dirt coming out of the sink, shower - they acted quickly to solve it.

Located right at the market centre, great variety of restaurants around and beach at 2 minutes walking distance.

Had a hard time finding this place as there is no Name board and people often confuse this with other crystal hotel, which is also nearby.

Untidy. Not worth spending 6132.00 for 2 rooms. Dejected. Presentation of hotel rooms are misguiding. It cannot be considered deluxe Rooms.

Tariff must be fixed based on quality of rooms and cleanliness.

The location.

1) Water wasn't coming and had to call night guard to turn on the pump at late night. 2) Hot water was coming while opening shower tap, I cud have got killed. 3) Ac was not working properly. 4) No power backup. 5) Makeshift door, no privacy. Door was loose. It cud have hurt me and my family. 6) Balcony safety issue- balcony was open with no proper perimeter, someone cud have fall outside. 7) Stuffs were rude with full of attitude. 8) No dedicated reception. 9) Property office was unresponsive, shared all the evidences on the very first day. Unfortunately they paid no heed. 10)Dirty room. 11) Wifi was not proper. 12) Water leaking constantly from the toilet. 13) No proper room service, had to call them for basic amenities- water, hot water etc. 14) No toiletries were provided. 15) No sofa as written in the website. 16) Monkeys were jumping on the roof at morning which completely ruined our sleep.

Apart from the location, nothing was good about the property.

1) Water wasn't coming and had to call night guard to turn on the pump at late night. 2) Hot water was coming while opening shower tap, I cud have got killed. 3) Ac was not working properly. 4) No power backup. 5) Makeshift door, no privacy. Door was loose. It cud have hurt me and my family. 6) Balcony safety issue- balcony was open with no proper perimeter, someone cud have fall outside. 7) Stuffs were rude with full of attitude. 8) No dedicated reception. 9) Property office was unresponsive, shared all the evidences on the very first day. Unfortunately they paid no heed. 10)Dirty room. 11) Wifi was not proper. 12) Water leaking constantly from the toilet. 13) No proper room service, had to call them for basic amenities- water, hot water etc. 14) No toiletries were provided. 15) No sofa as written in the website. 16) Monkeys were jumping on the roof at morning which completely ruined our sleep.

A nice stay everything was clean and the staff very friendly.