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8.6 / 10 Guest Rating

The Arcadia Crest-Umroi

Nonglakhiat Pdeng Block 3, Umroi, Shillong, in

The Arcadia Crest-Umroi - main view

About the Property

Luxurious Accommodations
Indulge in our well-appointed rooms with modern amenities for a comfortable stay.

Scenic Garden and Terrace
Relax in the tranquil setting of our garden and terrace, perfect for unwinding after a day of exploration.

Delicious Breakfast Options
Start your day right with a choice of continental or Asian breakfast at The Arcadia Resort - Umroi.

To book your stay at The Arcadia Resort - Umroi for a memorable experience, visit our website now!

Facilities & Amenities

Parking
Free Parking
Swimming pool
Room service
Terrace
Garden
Hiking
BBQ facilities
Laundry
Fishing

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent156 verified reviews
AI Summary

Guests highly rate the clean and great view and frequently praise the good breakfast and overall dining experience.

Categories

Cleanliness8.3
Service8.8
Location8.8
Room Quality8.5
Amenities8.4
Value for Money8.5
Food and Beverage9.0
Overall Experience8.6

Select topics to read reviews

S
SagarinIN
Verified booking
solo traveller
Standard Room
Stayed in May 15, 2025

"Very good"

8.0
Helpful?
M
MdinIN
Verified booking
young couple
Standard Room
Stayed in May 4, 2025

"Passable"

5.0

Stayed here recently and honestly, the experience wasn’t great. While the location is peaceful and set beautifully on a hil, something we actually appreciated since we knew it would be away from town. The stay itself was far from comfortable. The biggest issue was cleanliness. There were 8-9 cockroaches in the room, not just one or two. I understand it’s a more remote, village-like setting, but basic pest control is a must and this definitely needs to be taken care of by the owner. The staff on-site were actually quite helpful and polite, so no complaints there. However, the person handling the bookings seemed completely disinterested. I requested a room upgrade and even offered to pay the rate difference, he said he would let us know, but I never heard back. The room we asked for was available, so the lack of communication was really disappointing. Overall, the place has potential due to its location and vibe, but without better maintenance and guest service, it’s hard to recommend right now. Hope the management takes this seriously because the staff are doing their part.

Helpful?
K
KaushikinIN
Verified booking
young couple
Standard Room
Stayed in Apr 16, 2025

"Tiny room, steep road, stale air - Never again!"

1.0

Nothing.

This property is misrepresented as a resort—it's essentially a private house with an unmaintained swimming pool. There are only four rooms, and ours was extremely small—barely enough space for a bed. It lacked windows and ventilation, making the air unbearably stuffy at night. The location is remote, with no activities nearby and no scenic views to compensate for the isolation. Access to the property is also problematic. The approach road is steep and challenging to navigate—we struggled even with a Ford EcoSport. It becomes particularly dangerous after dark, as there’s no lighting on the road. The pool was visibly dirty with green water and clearly not safe for swimming. We had initially booked for two nights but decided to check out after just one.

Helpful?
M
MarweininIN
Verified booking
review category business travellers
Standard Room
Stayed in Mar 11, 2025

"Superb"

9.0
Helpful?
M
MinIN
Verified booking
family with young children
Standard Room
Stayed in Dec 28, 2024

"Very good"

8.0
Helpful?
B
BirinchiinIN
Verified booking
young couple
Standard Room
Stayed in Dec 12, 2024

"Superb"

9.0
Helpful?
U
UkeyinIN
Verified booking
with friends
Standard Room
Stayed in Nov 28, 2024

"Beautiful place"

10.0

v beautiful stay... warm and peaceful place. staff was polite and helpful

stay was v remote with no board or signage outside property for location direction

Helpful?
A
ArenlainIN
Verified booking
family with young children
Standard Room
Stayed in Aug 13, 2024

"Peaceful property"

7.0

The location is serene and very peaceful with lots of greenery. The rooms are super clean.Staff are very helpful. Will be a better place once it is fully developed. Right now, one can opt to stay only if you are looking for a quiet, peaceful stay.

These points need to be taken care of. Our room toilet taps and flush were all loose and broken and leaking. The swimming pool needs a better, bigger filteration plant according to the size of the swimming pool, as the water was not that clean. The food takes too long to prepare, the management have to keep additional helper for the kitchen.

Helpful?
R
RishiinIN
Verified booking
young couple
Standard Room
Stayed in Jul 30, 2024

"Superb"

9.0

Full of privacy, outstanding location, swimming pool area is exceptional. Must visit.food is also testy. Get a beer and chill 🍻.

I don't understand why most of the shillong rooms not using a ceiling fan. It's too hot in Shillong (above 30⁰c).a table fan is not enough.Ac isn't important but a ceiling fan must required

Helpful?
P
PynskheminIN
Verified booking
young couple
Standard Room
Stayed in Jul 13, 2024

"Superb"

9.0
Helpful?