Interlaken Linda Inn Lodge

Private kitchen, large room, AC, Heater, Exhaust, Private Bathroom

External bathroom, Room on the road, Bit overpriced, location 10 mins from bus stops and railway station

Die lage vor Ort war gut und freundliches Personal.

Es waren wasserflecken an der Decke, die Duschkabine war undich, die Lüftung war schimmlig und in der Küche fast keine Austatung zur Selbstversorgung.

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Kein richtiger Parkplatz (zusätzlich Fr. 15.-). Mussten die Taxen nach bezahlen!! Angestellte Sprechen nur Englisch, wir sind in der Deutschen Schweiz. Zimmer sieht aus wie eine Baracke. Aussen Türe defekt. Check in, in einem anderen Hotel (10 min. Fussweg). Möbel und Wände verschmiert und Verkratzt. Badezimmer nicht sauber und Schimmel. Badezimmer nicht im Zimmer. Angestellte sind keinesfalls hilfsbereit und freundlich. Man hörte alles vom ganzen Haus.

I’ve ask how can we turn on the heater since it’s cold but no answer in the platform, plus the storage of luggage you have to walk 5 mins again after you reach the hotel😂 It was not helpful at all. Only the good thing is the reception at the luggage hotel was very accommodating.

No response on my query not helpful

We checked in and a lot of separate things were just slightly off. The main thing that made my wife and I check out after our first night, and we'd booked 4 nights, was the intense cleaner smell. I wanted to make our stay work, but all night the intense odor keep me in a headache state. The next morning I knew I just had to cut our losses, try to get back whatever we could, and move on to another hotel in town. In person the morning of our prematurely checking out I discussed my grievances with the attendant, who made it seem like they had no power or seniority to do anything or check on anything, which in my case was unhelpful to not actually be able to talk with management. They specifically said their management / manager was out of country and wouldn't be back for a week. It would have been great to actually talk with someone who could have helped me. I reached out to the property management through Booking.com, received a "the property responded by saying there was no bad smell in the room, you received no compensation", which was just an invalidation of my experience: I couldn't sleep all night from the smell, and I couldn't handle being there any longer than we were. I feel like we had an unusually bad experience here, because the location was great and general atmosphere was nice, but I can't say you won't experience this also. Overall it sucked.

フロントデスクがなく徒歩７分から８分くらいの系列の他のホテルまでチェックインに行かなければならない。 また、エレベーターがないため、4階まで階段でスーツケースを運ぶ必要がある。 夜突然シーリングライトが消えた、系列ホテルへ連絡を入れてスタッフが修復に来るまで真っ暗な部屋で待たなければならなかった。

Tiny rooms. Shared Kitchen is noisy. You can hear people walking around upstairs.