A35 Pit Stop Rooms

Just what we needed when out all day, just somewhere to lay our heads at night.

Roof didn't leak.

Name not as advertised. Not Pitstop, did have b&b in building signage. No way this reaches the advertised 3 star rating. No info on how to check in-is in petrol stn, where cashier didnt look up, then told me I hadn't paid, then didn't know-called Mgr, this created a huffing line behind me. Mattress poor, shower unsafe, burning hot, then cold in rotation, no working smoke alarm, no hairdryer, little soap, tiny shower cubicle, tiny tv.

Nice accommodation for three adults and a child. Two separate bedrooms and a private bathroom.

Quality....not a good quality bed nor quilt but passable. Minute old television. Security....no lock from the inside. Breakfast.... is supposedly included but very confusing to what available from where. We all ended up with sausage rolls and coffee!!!! Very very misleading and disappointing. Bad sleep.....fire alarm went off at 3am because someone smoked in his room. No action from night staff on duty until one guest went to Londis to get someone to deal with it. Maintenance..... toilet door is difficult to open.

Nothing!

Being woken at 3.30am due to smoke alarm going off. This was due to another customer smoking Canabis in the accommodation. We were then woken at 6 am for the bins being emptied! Then staff began blowing leaves around at 8am! I received a full refund. I would never stay again and in my opinion they should not be able to advertise accomodation on booking.com! This morning I was unable to have a shower as the water was hot in tap and freezing in shower!

- Your own entrance - clean towels and bedding - quiet room - good location with walkable Londis, Greggs and subway - mini shower gel and shampoo

- Entrance door covered by spiderwebs with dead and alive spiders and bugs - the room smelled very bad sort of musty - no hand wash, only a foam hand sanitiser on the sink - uncomfortable mattress - old smelly carpets - no extractor in bathroom - No reception, check in was at the petrol station - no air conditioning

Appeared to be clean and the sheets and towels were new.

Zero signage to direct you where to go or if you had arrived. You get the keys from the cashier in the Texaco garage and then walk round the back of the Greggs/Subway where the bins are to 5 or so rooms. I was staying withmy young children and found the room next to ours had the lock smashed in and was insecure. When I emailed booking.com to alert them and explain we felt unsafe, I received no response. The cashier from Texaco came to find me and say that I shouldn't worry.

Absolutely brilliant .. only problem it's not sign posted & I was driving all over looking for the place!! Need some instructions before hand to go and collect key from the garage!! Was in room 6

Convenient location. Clean. Comfortable bed. Although close to the road didn't disturb my sleep. Would definitely stay again if in the area.