Hotel Imperial Zumbahua & Quilotoa Lodge

The shower in our room did not had hot water but the shared bathroom did and we had to pay extra for the pool and jacuzzi service but since wey were only 2 persons they said that the pool we could not use only they jacuzzi.

I don't like when You offered a service on the web and don't respect that

Such beautiful craftsmanship in the location! Felt so at home and welcome.

It was hard to communicate through booking.

The hotel and the staff is really nice. It is the perfect location when starting or finishing the Quilotoa Loop.

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Everything very clean and the owner is super kind

The only thing that could be reviewd is the shower, it was super hot or super cold :(

The breakfast provided was filling and overall great!

Considering we were the only guests at the time, the spa/pool was not working. This was really not a problem and likely we were just too early in the season.

the host was very kind and always ready to help. it was cold and provided some heaters for the room. He also prepared a fire in the living room to help us warm up. The shower was good and overall the value for money is great.

it is 15minutes away by taxi from the end of Quilotoa trail. Nonetheless, the facilities are probably better than the ones of the hostels at the end of trek. Cash only.

The hotel was clean and solidly build. Breakfast/dinner was tasty and affordable. Easy to get to the Quilotoa crater (quick taxi or bus)

Hostess was extremely kind and helpful,she was constantly taking care of us,even heated the hottub and brought drinks for us,Breakfast was great as well,varied with lots of fresh fruits.

We did not like the town very much.

Off road parking space was available but not secure. Small inconsequential village but only a short drive to the top of the route down to Quilotoa crater lake, however there are a couple of hotels at the actual site which also had restaurants and a bit more atmosphere. The room at Imperial was excellent, spacious with lovely comfy beds, warm bedding and a nice large shower room, though the hot water was a bit sketchy. We sat downstairs in the evening playing cards because there was a cosy fire. The family were sitting there too and were welcoming, we had a clumsy but charming conversation with the aid of google translate, & my son played pool with the young boy, Alejandro, which pleased him. A stay with a feel of being part of the family.

We were a little disappointed that the jacuzzi was not available when we were there, but it was explained that this was not seasonal (it had been wet). There wasn't really anywhere locally to get an evening meal.