Posada Aketzalli Mazunte

- The accomodation offers a good price-quality ratio. - ⁠The room is clean. - ⁠The bed is big and comfortable. - ⁠The accommodation was good enough at first, so we even stayed longer (at a discounted rate, which is sweet and definitely appreciated, but a lot of places were offering discounts, as there was a lot of vacancy).

- We did not like the way we were received. It felt quite transactional, desinterested and not welcoming. - ⁠At some point there was a power cut for 12 hours, starting at 4 AM. This meant no fans, no electricity to charge phones, no wifi for most of it and a really, really hot room (our main issue), making it impossible to sleep. The way this was handled was disappointing. No compensation was offered, even though we asked for it (just 100-200 pesos, about 5-9 euros) — just as a form of recognizing the discomfort. (We would have given the money to the cleaner, which we still did, but from our own pockets.) The owner told us to seek compensation from the electricity company, but legally speaking, the hotel is responsible for providing the promised service. Anyway, we had already paid upfront, so there wasn’t much we could do about it. - ⁠Also, the Wi-Fi is really slow—so slow that at times, it didn’t work at all. - ⁠Other things to take into account: the rooms are really noisy. You can hear almost everything because the windows are the wooden slits type, so a lot of light and sound can enter. - ⁠Also, there is no hot water in the room (we didn’t mind though because it was so warm outside). - ⁠When we texted our feedback, we never received a response, which is very telling for that feeling of 'not feeling at home'. I would not come here again or recommend it to anyone else, which is why I’ve given it a 4/10. In comparison, Una Posada Más actually seemed like a much nicer place to stay (we kept walking past it; it had a lot of green shared spaces with hammocks, and a service desk with some very friendly people, and a couple minutes away from the nice beach).

The property is located on the main road, walking distance to the beaches and restaurants.

La cercanía con la playa

Good value for money and comfortable place to get some good night's sleep. Friendly staff. Very close to the beach and town centre.

The room was super nice, very clean with a fridge and huge bed. The owner was very kind and let me check in early and check out late without a charge :)

The room was on the road so could be a little loud but I had ear plugs for sleeping so that was fine No hot water in the shower but it was also ok as it was hot outside The bed wasn’t very comfortable, very soft mattress and too big pillows

Owner was very kind and helpful

Everything was fine

Excellent location to move around Mazunte