Posada Hacienda Real

My wife, mother and I went to Tepoztlán for just 1 night the weekend of Jan 10. We selected this hotel based on the reviews. This is not a fancy hotel, but it is nice, very clean, great location, big bathroom & shower and reasonably priced. First, Alejandro is fabulous. It was so nice talking with him and his son, Adrián. Both are so nice, make you feel welcome and were very helpful with all of our questions. After exploring the town that evening, we came back to the rooftop terrace and enjoyed the beautiful view. The next morning, Alejandro & Adrián served us our breakfast on the rooftop terrace - it was outstanding! We had fresh papaya, croissants, fresh squeezed orange juice, bean sopes, amazing homemade salsa and fabulous coffee (Alejandro's wife is the cook). This is such a nice, family run hotel. There are no complaints. I can highly recommend this hotel. You won't be disappointed.

It was in a great location, a short walk to the town centre, in a quiet neighbourhood. The rooms were clean and well looked after. The staff were really friendly and helpful. The breakfast was delicious and plentiful and we really enjoyed sitting in the gardens.

Nothing much - maybe a bedside lamp for softer lighting?

Clean, attentive staff, nice location close to town, good breakfast.

Alejandro and his family are simply fantastic hosts. So friendly and kind. The breakfast was great, they prepared little sopites for us that were delicious.

Nothing it was an excellent experience.

the staff, comfortable beds.

no instruction using 2 remotos for tv, no trash can in the room, and the breakfast the same daily.

Very peaceful and quiet. Staff were very nice and attentive throughout our staff. Breakfast was very good and the sopes were great!

Maybe suggest a time when guests must be quiet until such as 10pm to 8am quiet time.