Nayara Hangaroa

Hermoso lugar y su personal muy atento

Instalaciones , desayuno, comida tiene restaurantes muy buenos y la atención del personal fue excelente, amistosa y afectiva.

Nada

This is one of the nicest Rapi Nui hotels with a very comfortable bed and upscale appointments. The staff are helpful and fairly friendly. The rooms are plenty large with a small patio. There are many rooms so you are near your neighbors. I had a bit of a water view over the roof of the front units. The breakfast buffet was more than adequate with a wide variety of choices. The airport shuttle was convenient but it did take a while to collect all of the guests and transfer us. Check in was handled quickly and very personally. Even given the fact that you are on Rapi Nui, this hotel is not at all worth the current charges. I cannot recommend it due to the exorbitant cost. The walk into town is about 10 minutes along a road with a narrow muddy path and a number of dogs. Once in town, there are walkways to restaurants and to the moai at the Tahai site. Unless you want all of your meals at the hotel, you must walk into town.

This is hands down the best hotel on the island! Professional friendly staff, excellent food, reasonable prices, central location, and great pool and spa - this is the place to stay!

We stayed at two hotels during our stay on Easter Island, one very close to the airport, and then we moved to Nayara Hangaroa. Although the first hotel was fine, the contrast with Nayara was extreme and we felt like we were in heaven as soon as we walked into the lobby. The staff were all welcoming, knowledgeable and efficient. Nothing was too much trouble. Our ‘Kainga’ room was excellent and one of the darkest rooms we have ever had. Those curtains really work! However, the lighting in the closet and over the bathroom mirror could be better. The hangers were also fiddly to use. These are minor issues. The food in all three restaurants was amazing. Being on the ‘Full Experience’ program (highly recommended) we ate breakfast, lunch and dinner at the hotel and could not have been happier. The food was excellent, the service great, and the sunset views at dinner wonderful. As part of our package we had either one full-day excursion or two half-day excursions for every night of our stay. All the activities were well planned and the guides were really good. Our favourite excursions were the half day to the quarry and the 15 moai by the sea, and also the full-day 15km hike along the north coast. Excellent! Any problems or concerns? No, not really, but guests should be aware that Easter Island is VERY popular with Chinese tour groups, especially from December to March. Many of these groups stay at Nayara Hangaroa and we estimate several hundred Chinese tourists passed through the hotel during our stay. These groups tended to dominate and clog up the lobby at arrival and departure times. However, the hotel is obviously aware of the inconvenience large groups can cause and, as a result, one restaurant was reserved for group dinners. Other guests were not expected to eat in the same restaurant. In fact, most did not want to. One accommodation we thought was very sensible was the opportunity to swap a half-day excursion for a spa treatment. This was a very thoughtful option and shows, in our opinion, that the hotel management cares about helping guests make the most of their time on the island and at the hotel. It seems this is not standard practice at Nayara resorts (see Nayara Atacama review) but the Nayara Hangaroa is leading by example. Good for you, and good for us!

The service was friendly; and the restaurants were great.

Stray dogs roam the property and can get aggressive on wanting food. But they are friendly and safe

Maravillosa ubicación, sus vistas espectaculares. La atención del personal increíble, todos muy atentos, con buena disposición y siempre muy alegres. Wally en los desayunos muy alegre y servicial; Cecilia un 7 con los tours muy profesional y preocupada. Felicitaciones por el equipo. Las instalaciones preciosas