Farmhouse Inn

The front desk was friendly.

The room facility was not maintained well. The location is not convenient.

The tray was very good and the cooked breakfast was good.

The accommodation was further away from the village centre than we had anticipated but wasn’t really a problem.

We booked this one night stay in a double room in June so we could stay over for concerts at Audley end. When we went to check in another guest was being told they don’t have a room for him despite him having a confirmed booking. After the guest explained they needed to be at the concert for 3pm, the receptionist quickly gave him a room, mistakenly thinking he was performing in the concert. We then tried to book in, and again, our booking could not be found. Over the course of the next two hours I showed my booking several times to the receptionist, landlady and then the landlord. I contacted Hotels.com who confirmed my booking and they then contacted the hotel three times to find out what the problem was. Each time ended with the phone being put down and another rant front the landlord who “couldn’t understand what he was saying because he was a foreigner”. By this stage the landlord had told me that he doesn’t even have a contract with Hotels.com so I can’t have a booking, that all rooms were booked by a single group six months ago so they couldn’t possibly have accepted my booking three months ago and that I could have a twin room as that’s all they had left but I would need to pay the new higher price in cash. The receptionist was clearly out of her depth and the landlady, who was very nice, was clearly incompetent, shouting her catchphrase “I don’t do computers” over and over at the receptionist. The landlord however was just a rude, aggressive, nasty piece of work.

Staff were very helpful and friendly the room was very clean and had all the facilities for making tea and coffee and the food was freshly cooked double bed in the room

No Double bed in the room surprise

Lovely traditional pub. Great breakfast. Friendly and helpful staff.

Rooms are a little old fashioned but really clean and adds to the charm.

Location, cleanliness, friendly staff, comfortable., ample parking. To highlight cleanliness, it was immaculately clean, smelt clean as you entered the room. Bedding and towels were fresh and quality items. The beds were comfortable and offered a full night of sound sleep. We had a lovely stay at the Inn and really cannot identify anything that we would have complained about. Yes it could do with some upgrading, but that did not detract from our stay.

This is very subjective. The rooms need updating. This is a very old country pub/inn and has to be viewed in that light. But some general improvement in the bathroom would not go amiss. The bedroom area was fine, but plumbing and bathroom fixtures and fittings need replacing to add a more robust and quality feel.