DAS STERN - Rooms - Self Check-In

A localização.

Houve vários problemas: só tinha toalhas de mão para me limpar depois do banho, no dia seguinte após pedir é que trouxeram toalhas de banho. Não tinha lixo na casa de banho, só no quarto. Não tinha ar condicionado, mas o quarto estava quente então não havia como refrescar. As persianas deixavam entrar imensa luz. Foi extremamente caro e não corresponde ao que se paga.

Perfect location. Close to the mountains and to the lake. We enjoyed staying there. Clean and modern room.

The location is awesome, right in the Centre of town

No hotel staff to speak to about any issues. Breakfast apparently included but did not receive it on any of my days when I stayed and no one to speak to about it as reception was not manned. Taps do not run cold water, always hot coming out. Left towels in bathtub to be replaced, only to be taken away and not replaced, could also not speak to anyone about getting new ones in return. Considering the price I paid to stay here I was very disappointed with the service.

It was fabulous, the breakfast was amazing, lots of variety . A lovely room that was big and airy, really nice place!!

Possibly the bathroom , but it was ok

One of the best customer service ever seen. We noted that we are arriving with our dog. The owner asked us how big the dog is. When we arrived there was a made doggy bed in our room together with two bowls and even doggy treats. Really kind. Recommend

We arrived after hours and the facility would not respond to our telephone request for guidance on how to proceed to enter the property. It was a voice mail box. VERY UNHELPFUL. Luckily found accommodation elsewhere