Alpin Family Resort Seetal

Sehr kinderfreundlich! Schöner Spa und Badebereich.

Kinderessen zu salzig für Kleinkinder.

Kindvriendelijkheid

Brilliant for Kids, Adults even Dogs are welcome. Perfect Family Vacation. Surrounded by beautiful views of the Alps. Staff couldn't do enough for us. Children of all ages all catered for.

Nothing

The location is undeniably beautiful, with a great view and easy access to the ski lift. Facilities are generally suitable for families and skiers. The room was dated but functional.

Upon arrival, the hotel staff proactively asked why I didn’t book half board. I explained that I had mistakenly booked a breakfast-only option and asked if they could change it. They agreed – but at no point did they disclose the enormous price difference. Throughout our stay, there was no opportunity to sign anything or be informed of the dinner pricing. The menus had no prices either. At checkout, I was surprised to see an extra charge of €300 for two dinners (2 adults + 1child). When I questioned this, the response wasn’t an explanation – it was an insult: “If you only want to pay €60, you should go to McDonald’s.” But according to the hotel’s own website, the price difference between BB and HB packages for two nights is really just €65. So the question stands: Given the hotel's listed pricing, is the so-called "five-course dinner" essentially just fast food in disguise? Or is it meant to be a reasonably priced add-on for hotel guests already paying over €400 per night? Then my experience with Alpin Famliy Resort Seetal was followed by the most shocking part: a staff member handed me €50 in cash and told me and my family to leave the hotel immediately. It was still before our checkout time.We hadn’t even had breakfast. To be fair, if I hadn’t made that booking error in the first place, perhaps none of this would have happened. But without that small mistake, I would never have seen the true face behind the polished image of this “family-run” hotel. What struck me most throughout the experience was this: At no point did I feel that anyone at this hotel was trying to assist me, clarify the misunderstanding, or make things right. There was no sense of hospitality, no professionalism – only a readiness to turn a minor guest error into a profit opportunity.