Hotel Be Loft Lounge

Time ótimo e localização incrível, piscina linda e bom café da manhã.

Wifi não funcionava do quarto, dificultando meu home office.

Muito muito

Muito

Close to barra beach

We made a reservation at “Hotel Be Loft Lounge” for the “Standard Suite” room. We arrived at around 9:00 a.m. because we had an early flight. Unfortunately, we were not granted an early check-in because our room was not ready. No problem — we were able to leave our luggage at the reception and spent the whole day in the city. When we returned to the hotel later in the evening (around 10 p.m.), we were informed that our room was no longer available. When we asked how this was possible since we had a confirmed reservation, the staff member referred to a “day-shift mistake” and said that during the “night shift” they couldn’t do anything about it. As a solution, we were sent to the hotel next door, the “Ibiza Barra Hotel,” which is managed through the same reception. The room looked nothing like what we had been looking forward to based on the pictures. For us, it was absolutely not equivalent. But since it was already late, we were exhausted from the long trip, and we already had plans for the following days, so we decided to take the room and rest there. When we entered the room, we unfortunately had to notice that it had not been cleaned. The room smelled stuffy, the bed was 'made' but not with fresh sheets, used towels were still hanging in the bathroom, and the sink was full of hair. I unfortunately forgot to check the trash out of shock. We went back to the reception and received a new room, which was clean this time. However, the TV didnt’t work. Today, on the second day, the scandal continued. During breakfast, the entire lower floor smelled like sewage. The reason was a defective pump or damage to a pipe. These things can happen, but a better communicationby the staff would be appreciated - anyway, we went out again and returned to the hotel after another long day. As we arrived, we were not allowed to enter the parking lot this time. First, they told us that “unfortunately all parking spots were full.

Localização

Chuveiro fraco

Almost nothing. Breakfast was decent.

The whole property has big maintenance issues. Dirty and missing linen in bed. TV not working. No hangers in room.

Gostei do quarto que era espaçoso.

A junção com o hotel ao lado foi pessima, a mesma recepção com funcionárias sem motivação, sem educação e que não sabem atender com qualidade, parecem que odeiam estar lá atendendo os hóspedes. Os lençóis velhos, um hotel que era Boutique descolado virou popular e horrível. Que pena.