La Colombe Boutique Hotel

just beautiful quaint clean new great smell comfortable bed, great food. loved it

A truly delightful experience in a magical location, the hotel has been painstakingly restored in exquisite detail and is an absolute triumph. The owner couldn’t be more helpful, nothing was too much trouble and his Italian heritage reflected in his very personable service. A genuinely pleasurable experience that I very much look forward to repeating, bravo! ❤️

Good location, very new and modern finish despite how old the building is.

Inaccurate listing and messy booking process. I had specifically booked a room for a child and with a kitchenette. Neither the child bed nor the kitchen was set up properly on arrival. The receptionist on duty apologised and said they made a mistake, and that I had in fact booked both. My booking.com confirm clearly shows a kitchenette included and makes no mention of any kitchen surcharge. However upon exit the owner tried to hit me with a surcharge for the child and another for the kitchen. After explaining that both of these were supposed to have been included in the package I booked on booking.com, they removed the child surcharge but not the kitchen surcharge. They have billed me an extra 45chf per night for the kitchenette to my card although I didn’t agree to it. I am now disputing that with booking.com, as I believe I have already paid this charge within my headline room rate on the booking.com package I chose. The hotel is new and they have clearly made some early mistakes when using the platform, but I as the customer am paying for them! They could easily have waived this and apologised for their own ineptitude when listing their place on booking.com but they chose not to go down that route. I don’t appreciate this kind of customer service when booking tiny 1 bedroom hotels for nearly 500eur a night. The kitchenette in question in any case was very limited and not comparable to a full kitchen.

Great location in the old town, beautiful historic building

It took me a little while to figure out how the lighters worked - that’s all!