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9.1 / 10 Guest Rating

Entre Palmas Casa Hotel

Calle 12 # 14 - 21, Medellín, co

Entre Palmas Casa Hotel - main view

About the Property

Luxurious Stay in Santa Fe de Antioquia

Concierge Services & Sun Terrace: Enjoy personalized assistance and soak up the sun in our inviting terrace.

Relaxation & Entertainment: Unwind in our outdoor pool, sauna, and hot tub, or socialize in the shared lounge while playing billiards.

Modern Comfort & Connectivity: Stay connected with free WiFi, savor a meal in our restaurant, and sip on drinks in the lively bar.

Book now for an unforgettable experience at Entre Palmas Casa Hotel in Santa Fe de Antioquia.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Bar
Tour desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional86 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the delicious food.

Categories

Cleanliness8.6
Service10.0
Location9.1
Room Quality8.1
Amenities9.1
Value for Money9.1
Food and Beverage9.1
Overall Experience10.0

Select topics to read reviews

V
VenitagbGB
Verified booking
solo traveller
Standard Room
Stayed in Jan 29, 2024

"Good"

7.0

A beautiful hotel with a large, clean swimming pool. Everything is very clean and well tended. The mattresses on the sunbeds were very comfortable with lots of different seating options. However, I can only give it a 6-7 as there was no lock on my door, so anyone could walk in day or night. The owner bombarded me with 33 messages and photos before I arrived, including a menu. Complete overkill. 1 message confirming arrival date and check in is enough. They don't take credit cards so payment was an unnecessary nightmare with the owner insisting I paid half the day before arrival with a bank transfer through Wompi and then another bank transfer after arrival. Shame.

Helpful?
J
JorgeprPR
Verified booking
young couple
Standard Room
Stayed in Dec 29, 2023

"Exceptional"

10.0
Helpful?
M
MarincoCO
Verified booking
young couple
Standard Room
Stayed in Oct 18, 2023

"Very good"

8.0
Helpful?
C
ChrisusUS
Verified booking
young couple
Standard Room
Stayed in Oct 15, 2023

"Great place but bring cash"

9.0

I liked almost everything. The pool area was great. The service was great. The food was good, not great. The other guests were great. The owner was nice. Easy to get to the town square. The room was nice and mine had a hot tub in it. Very good place.

OK... I blame Booking.com and Colombia for this. I am a foreigner and using foreign credit cards. As soon as I made the reservation the hotel messaged me saying I need to give them a deposit of 50%. I told them I couldn't because my foreign card would not work on the system they provided. Transferring money from my bank to their bank is not easy. I wrote Booking and they said the hotel cannot ask for a deposit. Anyway, I spoke to the owner via WhatsApp and I said I will just pay with my card when I arrive. She said OK. When I arrived, I was given 2 choices. 1. Use the system where my card did not work before or a bank transfer from Bancolombia or cash. Cash would have taken 2 days to get the money but luckily, my Colombian wife had just enough to do a transfer. The problem is she was not part of this transaction. I was taking us on a trip to celebrate. If you do not accept credit cards TELL YOUR FOREIGN CLIENTS before. Bookin.com says at this property credit cards are accepted. Both the website and the hotel need to get on the same page. If I had gone on my own, I would have been screwed. Many business in Colombia have now gone to transfer or cash only. Fine, but you do not get to just do what you want when the website promoting your business makes it clear that credit cards are options. Booking, you should hold them to your agreements. Duh! DO BETTER The beds were very squishy and they had 2 top sheets that made it not so comfortable to move on. Still a 7 out of 10 on the beds. If you are taller than 5'-10" the inform hot tub may be a bit small for you. :)

Helpful?
B
BrendacaCA
Verified booking
young couple
Standard Room
Stayed in Sep 7, 2023

"Very good"

8.0
Helpful?
B
BarrycoCO
Verified booking
solo traveller
Standard Room
Stayed in Aug 21, 2023

"Superb"

9.0
Helpful?
J
JairocoCO
Verified booking
young couple
Standard Room
Stayed in Jul 4, 2023

"Superb"

9.0
Helpful?
J
JuancoCO
Verified booking
young couple
Standard Room
Stayed in Mar 21, 2023

"cozy and perfect to relax in Santa Fe de Antioquia"

10.0

everything, the rooms, pool area, staff, this hotel is really attentive to any requirement you have during your stance

Helpful?
C
CatalinausUS
Verified booking
young couple
Standard Room
Stayed in Mar 12, 2023

"amazing house with pool and great food"

10.0

the pool, the cocktails, the beautiful comfy rooms, the service, walking distance to the main plaza, everything was great!

Helpful?
M
MichaelausUS
Verified booking
solo traveller
Standard Room
Stayed in Mar 8, 2023

"Exceptional"

10.0
Helpful?