Hostal Zafiro Mindo

Great location, clean rooms. We were ‘wowed’ by the comfort and size of the showers.

The staff member who helped us was rude repeatedly. For example, when asked what the breakfast menu was, he replied “I already told you yesterday.” He was correct, he had told me the menu when we checked in, but I had forgotten.

Zafiro was in downtown Mindo, but the view from the balcony was like a little oasis. The food was great, and the service was awesome. Dennys, the front desk worker, was especially awesome and helped us figure out a lot of traveling logistics while in Mindo (and as an added bonus, he spoke English).

Ceiling fans would have been nice. I don't think zafiro had water refill stations readily available, which also would have been nice. I also really appreciate when boxed lunch options are available for purchase so that I can pack food for whatever adventure we're planning for the day. Those are really the only suggestions I can think of. Everything was really great.

Great food, location, and the staff were helpful and friendly. I loved the fact that you had to remove and leave soiled shoes on the stoop before accessing your room. Very clean!

The hotel was locked in the early morning and around 9:00 PM at night. You had to go to the bottom level and unlock/lock a gate, which was not an easy task at times. I felt as if I were accessing a dungeon. The shower door in Room 6 did not stay closed properly.

Locality

Owner needs to improve customer service

breakfast was awesome and food there generally good. staff very kind. no jungle bugs!

the walls are thin so future guests please bear that in mind for solo travelers. this room faces the street so very noisy up till about 10pm.