The Castle by Innkeeper's Collection

Location

Nothing

The location was perfect. The only saving grace was the housekeeping staff

Our welcome was pitiful. The duty manager was unequal to the task in the PREDICTED very hot weather. Portable AC units should have been placed in our airless room. He had no comprehension of the use of wet towels to facilitate the latent heat of evaporation. The waiting time at the bar was twice OVER 15 minutes, though no fault of tge single bartender who did all that she could under very trying circumstances. The hotel WIFI required to be rebooted far too frequently. Our simple breakfast orders were got wrong two days in a row. Fir over £230 per night this was pathetic. The problem lies in wretched management by people who should not be employed in the hospitality sector.

Quaint room. Good breakfast. Friendly staff.

Thought it was very expensive for the size of room etc.

Bed was comfy, views and location was optimal for hiking opportunities and there were quite a few options for eating if you wanted to go somewhere else, but food served here was super tasty

A few stains on the walls but this didn't affect our stay, the breakfast was a little limited for continental options. Would've been nice to have some fruit.

Helpful staff

Location, parking, quality of hotel and food

Nothing

Great breakfast menu

Great location, friendly staff, big rooms, good value breakfast.

The wifi in the annexe rooms was very unreliable.

I’m

I didn’t like being woke up at 6:45 by delivery of beer and the like outside the room literally outside the room lasting for an hour and quarter bang bang bang not good