Hotel Victoria

The staff were extremely friendly and helpful when checking in. The room was spacious, very clean and nicely decorated. The bathroom was lovely, the shower was brilliant, very comfortable and large bed, overall an excellent room and we’d happily stay again. We were at the front of the annex upstairs and stayed on a Tuesday evening, no noise, it was a very hot day, but there was a fan in the room and the windows opened really wide with them being Victorian sash windows and they had black out curtains, so we both had a good nights sleep.

Really short staffed in the restaurant which caused a delayed service, but very pleasant and friendly staff once being served.

The location and free parking, Friendly, helpful staff . Good choice of food and breakfast menu .

Nothing

The staff were exceptional. I didn't note everyone's name but in the restaurant, Michael was the epitome of professional courtesy and helpfulness, exhibiting pride in his work and a certain elan. At breakfast, the woman who appeared to be in control - I think of eastern european extraction - was effective, efficient and welcoming, exhibiting a pride in her work and a clear desire for her colleagues to excel as well.

We were in annexe 33 and I thought that the connecting door to the hotel might allow for noise in the night. there were moments but nothing in the small hours.

It was extremely disappointing to book a room at £200 a night for my partners birthday and we could only see the sea view if we stood up.

Everything apart from the above.

The location is stunning perched on the cliff overlooking the bay. Drinks on the terrace were great.

Do not get a room at the front of the property as it will be over what is essentially an outdoor extension of the bar. Both nights we were disturbed by drinkers right below our bedroom. Not their fault just unfortunate placement. Room is hot with no air conditioning so if you go when it’s warm, you’ll be uncomfortable. Especially when you can’t open the one little window due to noise below.

Excellent staff and facilities.

Nothing

Lovely sized room in an amazing location

We ordered pate as a starter and they didnt bring the bread, we waited so long by the time they remembered it,we had eaten it without

Lovely traditional old hotel, beautifully modernized bathroom, plumbing etc

Such a small thing but some herbal tea choices in the room would have been welcome . Also we would have preferred a bigger bed.