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8.3 / 10 Guest Rating

Hotel Los Portales Inn

Calle 5 10-125, Popayan, co

Hotel Los Portales Inn - main view

About the Property

Convenient Location and Comfortable Stay

Garden and Shared Lounge: Enjoy the serene ambiance and socialize in our garden and shared lounge areas.

Modern Amenities: Relax in guest rooms with flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries.

Delicious Breakfast: Start your day with a complimentary American breakfast served daily.

Book your stay at Hotel Los Portales Inn for a relaxing and enjoyable experience in Popayan.

Facilities & Amenities

Room service
Family rooms
Fax/photocopying
Tour desk
Ironing service
Shared lounge/TV area
Concierge service
Grocery deliveries
Public Bath
Outdoor furniture

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent32 verified reviews
AI Summary

Guests highly rate the location and frequently praise the food quality.

Categories

Cleanliness6.5
Service8.6
Location9.1
Room Quality8.1
Amenities8.1
Value for Money8.6
Food and Beverage9.1
Overall Experience8.6

Select topics to read reviews

G
Verified GuestcoCO
Verified booking
extended_group
Standard Room
Stayed in Oct 15, 2025

"Espectacular estancia en la tierra de “los patojos”"

10.0

La ubicación para recorrer el centro histórico es la ideal. Las instalaciones amplias y limpias. Es un hotel ideal para pasar días tranquilos y deleitarse con lo que ofrece la Ciudad Blanca.

Helpful?
E
EmmanuellefrFR
Verified booking
solo_traveller
Standard Room
Stayed in Sep 11, 2025

"Good"

5.0

Petit déjeuner inclus Chambre assez grande

Les chambres sont au rez de chaussée avec peu d intimité et d insonorisation Hotel un peu désuet.

Helpful?
S
SusannahgbGB
Verified booking
family_with_children
Standard Room
Stayed in Sep 7, 2025

"Very Good"

7.0
Helpful?
C
CarolinacoCO
Verified booking
solo_traveller
Standard Room
Stayed in Sep 4, 2025

"Excellent"

8.0
Helpful?
G
GabrielcoCO
Verified booking
family_with_children
Standard Room
Stayed in Sep 2, 2025

"Esperaba mucho más"

6.0

La ubicación

El servicio, la atención muy regular, como es posible que pongan límites en la franjas horaria para poder ingresar al hotel

Helpful?
J
Juan CarloscoCO
Verified booking
solo_traveller
Standard Room
Stayed in Aug 30, 2025

"Exceptional"

10.0
Helpful?
N
Naty RamírezcoCO
Verified booking
solo_traveller
Standard Room
Stayed in Aug 22, 2025

"Very Good"

7.0

Sirven buen desayuno

La asepsia de las habitaciones no es la mejor, pelos pegados en las paredes del baño, también pelos en el piso, se notaba que no habían barrido.

Helpful?
J
Juan ManuelcoCO
Verified booking
couple
Standard Room
Stayed in Aug 18, 2025

"Exceptional"

10.0
Helpful?
L
LauracoCO
Verified booking
solo_traveller
Standard Room
Stayed in Aug 10, 2025

"Hermoso hotel cerca a restaurantes y al centro de la ciudad"

10.0

La casa es muy grande y acogedora, mi habitación era grande con mesa para trabajar y estaba cerca a restaurantes y al centro de la ciudad lo cuál me sirvió bastante.

Helpful?
M
MyriamcoCO
Verified booking
solo_traveller
Standard Room
Stayed in Jul 28, 2025

"Excellent"

8.0

La atención de Lizeth en recepción excelente al igual que la señora que atiende para el desayuno muy cordial y delicioso

Que había preguntado desde que llegué si me podrían tener maleta en recepción a la entrega de la habitación a lo cuál me habían dicho que si, pero al momento de la salida que solo podían hasta determinada hora porque cerraban el hotel????? Eran las tres de la tarde

Helpful?