Hotel Portal Colonial

cleanliness

looked closed.. my taxi driver didn't want to drop me off there. young lady answered the bell with toddler in arms. "reception" was an untidy office room Screaming children, paper thin walls meant you could hear everything - literally everything - from the tightly packed rooms. TV, children's bathtime. toilets. Windows broken and didn't close. Pool cleaning equipment left in the pool overnight, no welcoming feeling, no restaurant on site or nearby. Smoking outside my room. No aircon. Owners not wanting to discuss issues. I think this is an extension of the family home rather than an hotel as described. Youngsters serving breakfast - 12 Yr olds

the room was good size and clean

missing single use tooletterie wifi doesn’t work at all inside the room paid for breakfast included but was not offered any upon checkout