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8.5 / 10 Guest Rating

Hotel Gran Colombia by HHG

Gran Colombia 207 Manuel Vega y Tomas Ordoñez detrás del parque San Blas, Cuenca, ec

Hotel Gran Colombia by HHG - main view

About the Property

Central Location
Hotel Majestic 2 by Bustamante Hotels is centrally located in Cuenca, offering easy access to popular attractions like Pumapungo Museum and Tomebamba River. Guests can explore the city with convenience.

Comfortable Accommodation
The hotel provides well-equipped rooms with amenities like flat-screen TVs, free WiFi, and city views. The private bathrooms come with complimentary toiletries, ensuring a comfortable stay for all guests.

Convenient Services
With a 24-hour front desk, concierge service, and tour desk, Hotel Majestic 2 by Bustamante Hotels prioritizes guest satisfaction. Enjoy a continental breakfast and make use of services like airport transfers and room service.

Experience the charm of Cuenca at Hotel Majestic 2 by Bustamante Hotels. Book now for a memorable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent37 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good amenities.

Categories

Cleanliness8.0
Service8.9
Location8.5
Room Quality8.9
Amenities8.4
Value for Money8.4
Food and Beverage8.5
Overall Experience8.4

Select topics to read reviews

B
BrianusUS
Verified booking
young couple
Standard Room
Stayed in Jul 19, 2025

"Lovely stay"

10.0

Super nice host. They greeted us with the biggest welcoming. The room was upgraded and it was spacious. She asked if we wanted a more quiet room we said yes but this comes with a window view to the hallway vs a window to the street which can be noisy. It has a tv in the room. There is a train station which is practically across the street. You are about a 20 min walk to the bus terminal and about 10-30 min walk into town. The breakfast was a full meal which was really nice. They have hot water for you to have 24/7 for prepackaged coffee or tea. We were sick and the host noticed and she offered to give us ginger tea (very nice of her). The town doesn't stay open late most shops close near sunset. Very nice hotel and very nice staff.

Helpful?
B
BrianusUS
Verified booking
young couple
Standard Room
Stayed in Jul 19, 2025

"Lovely stay"

10.0

Super nice host. They greeted us with the biggest welcoming. The room was upgraded and it was spacious. She asked if we wanted a more quiet room we said yes but this comes with a window view to the hallway vs a window to the street which can be noisy. It has a tv in the room. There is a train station which is practically across the street. You are about a 20 min walk to the bus terminal and about 10-30 min walk into town. The breakfast was a full meal which was really nice. They have hot water for you to have 24/7 for prepackaged coffee or tea. We were sick and the host noticed and she offered to give us ginger tea (very nice of her). The town doesn't stay open late most shops close near sunset. Very nice hotel and very nice staff.

Helpful?
M
MihaicaCA
Verified booking
family with young children
Standard Room
Stayed in Mar 24, 2025

"Exceptional"

10.0

Great place close to Historical Center, great price, communicative and pleasant staff, room cleaned daily, change of towels and the rest. We had the King Suite overlooking the street. Can be a bit noisy in the mornings, but that just means you have to get up and experience the city. The room is very big and tall and the bathroom small. Big comfy bed. 24h reception Overall a good experience.

Helpful?
J
JamesusUS
Verified booking
solo traveller
Standard Room
Stayed in Dec 28, 2024

"Very good"

8.0

Everything was good except when I plugged my roku into the extra hdmi slot on the TV, it would not let me change to input to use my roku. The main reason I chose this hotel was to watch a football game

Helpful?
D
DanicaCA
Verified booking
review category business travellers
Standard Room
Stayed in May 23, 2024

"Great location and room"

8.0

Nice staff, always someone available. Good breakfast included at our preferred time. Large room, good tv

Sometimes very loud, can hear traffic from balcony rooms so we switched to interior room - can hear people talking in mornings and videos/music from lobby late at night.

Helpful?
R
RicardoecEC
Verified booking
review category business travellers
Standard Room
Stayed in Mar 29, 2024

"Superb"

9.0
Helpful?
J
JillgbGB
Verified booking
young couple
Standard Room
Stayed in Jan 17, 2024

"Fantastic Stay"

10.0

Can't recommend this hotel highly enough. We initially booked for 3 nights, but extended it to a further 5. It is in an excellent location, and the staff were absolutely brilliant. Breakfast varied everyday and we ate most nights, at a very good price and again it was delicious. Big thanks go to Lorena, her husband and Walter for making our stay very special.

Helpful?
N
NathanusUS
Verified booking
with friends
Standard Room
Stayed in Nov 17, 2023

"Convenient, affordable, basic historic center stay"

9.0

The hotel is in a great location, on the east side of the historic center. The staff were absolutely wonderful, especially the woman working the front desk. The hotel arranged pickup from the airport for us at no extra charge, which was very nice and unexpected. At around $24 per night, it was an excellent value.

Our room had only one window to the outside, which didn’t open. The other windows opened directly into the stairway common area. Sometimes noise and/or light from that common space would be noticeable in the room more than we would have preferred. We had just a little trouble communicating because our Spanish isn’t very good, but that was our fault. The staff were incredibly kind and patient with us, and they were always willing to help.

Helpful?
B
BenczehuHU
Verified booking
young couple
Standard Room
Stayed in Oct 3, 2023

"Exceptional"

10.0

Everything. Good location:15 mins on foot the cathedral and the bús terminal also. Fantastic breakfast. Super host. Spacious room with a extra huge bed. 11 ponts!

Helpful?
D
DaniloecEC
Verified booking
review category business travellers
Standard Room
Stayed in Sep 27, 2023

"Exceptional"

10.0
Helpful?