Chatur Playa Real Resort

Breakfast was excellent, dinner was usual all inclusive fare. Room was lovely glad we paid extra for sea view. Room was cleaned everyday. husband had a mobility scooter he parked it outside, instead of speaking to him about where was more suitable to park they stuck a big NO PARKING sign on it. very rude

Asked 3 time for kettle to be changed as lid broken and didn't turn off but it never was. Some of staff not very friendly unsmiling and unhelpful,

Full board and snack bar was also nice feature if you missed main eating times. Wiew from the fourth floor balcony was good to the sea. Room was big and clean. Food was good, multiple drink options, pepsi, fanta, icetea, Beer, wine all from tap.

The elevator buttons didn't function fluently. Had to push them multiple times seven days in a row 😃 If to compare it with a previous hotel, that was 3 stars, then it was lacking some small details in the room (slippers, hygiene accessories, candy:p, water bottles)

Clean hotel and rooms. all facilities well maintained. staff really helpful and polite. food great. so much variety.

Rooms could do with a bit of an upgrade, but nothing was broken or dirty, just dated:

Food was good

Poor Internet connection in the room

Frendly staff, good food, good to sleep.

To nosy in the dining room, much better outside.

It's not much to do in hotel need better program.

I don't understand from what reason this place is 4 stars? Towels + soap in the room! That's it!

The staff, the food, the room, the spacious areas, level access to everything

Ents team could have been more interactive, they didn't include everyone in invites to do daytime activities and seemed to do bare minimum in evenings, didn't engage with guests. Main bar is a bit like airport, bare space with seats, not helped by staff not being allocated to serve there until too late. Everyone piles into the other bar instead and settles there as at least it seems cosier/more cared about. Results in scenes like professional singing duo in main bar attract 3 guests, other bar completely packed singing dancing and clapping along to one of the staff singing.