Milsoms Kesgrave Hall

The rooms was very spacious and clean

Bar, lounge, restaurant. Faciliyies in hotel.

No lift. A little pricy for what it was.

Excellent food and surrounding environment, great stay if you have dogs !

Hotel facilities were good - restaurant is always good and breakfast was OUTSTANDING! Room was nice but could have been bigger given it was a Deluxe room apparently although the bathroom was superb

The fridge in the room wasn't cold and refused to chill anything despite various settings being tried. The water in the shower/bath was luke warm at best - at no point was it "hot" - disappointing The cold water tap in the bathroom produce luke warm not cold water The room was originally set to a Saharan temperature upon arrival - it took a while for the AC being used to cool the room down. The AC remote was attached to the wall using a Philips screw hammered into the wall! Not very professional at all. The cost of the room didnt match the reality - I would suggest strongly that this was overpriced for what was provided, but I think the Milsom's group tend to charge a bit more that their competitors in the area due to reputation alone - not quality. Whilst the venue is nice and the rooms good, they are not in my opinion good value unfortunately. I have been staying at Milsom's venues for the last 20 years and their quality has degraded quite significantly I would suggest. Would I stay there and recommend it again? Not 100% sure to be honest.

Beautiful setting, lovely well kept grounds.

Bedding too heavy, bar and restaurant very austere, not welcoming. Restaurant a bit like a canteen. No water in room.

The hotel staff were amazing. We thoroughly enjoyed ourselves and will be back.

All the facilities were new, clean and welcoming