The Pine Marten by Innkeeper's Collection

Hotel excellent, very clean, comfy bed, lovely room, with en suite bathroom, and lovely views from bedroom window of an big area to sit out, with ample chairs, tables, and sun umbrellas, and a lovely pond. Evening meal and breakfast was all very nice, and very pleasant staff. Hotel was tastefully decorated and furnished.

The hotel from the outside did not really do the hotel justice, but once you walked inside, it was beautiful. The outside was dull and drab, and the outside signage is very poor, until you get right upon the hotel, easily to be missed!

The Pine Marten is in a great location when visiting the centre, Knaresborough etc.The establishment has a cosy ambience, the garden is lovely with lots of seating. Our room was clean and comfortable. The food was good, and service was generally good in the restaurant. Staff were pleasant and helpful.

There was very limited space within the room to hang clothes, only one chair in the room, extra seating would be a positive, the room was large and could easily accommodate a seating area. Service in the restaurant on our second night was not so good. The vegetarian and vegan choices were very limited especially the mains. Breakfast was freshly prepared and delicious however cereal, yoghurt, fruit, toast, danish etc were only available upon request.

The decor and cleanliness

Customer service could be better!

Building with character Large rooms Bathroom was new

No lifts

Easy check in and parking. Comfortable bed, linen and towels.

Switch for heated towel rail in bathroom was hidden away on bedroom wall and was difficult to see. Toilet very hard to flush. Sauce for Eggs Benedict had split and tasted nasty. Limited breakfast menu - no croissant, cereal, fruit or yoghurt.