Airport Inn Manchester

the bed was comfy pet friendly in the room tea/coffee

no pets allowed in bar/restaurant carpark is a jungle aircon was knackered

Location. Cleanliness, good facilities in room.

Nowt really

uczciwość obsługi hotelowej zostawiłem portfel w pokoju z gotówką i po oddaleniu się od hotelu około 60km okazało się że został w pokoju personel oddał mi portfel z całą zawartością. Mega uczciwe podejście.

smaczne sniadanie lokalizacja hotelu duzy parking, basen

Location, external grounds were well kept. Reception and all visible ground floor facilities were clean and well kept

Entering into the corridors for the bedroom facilities was like moving over to the other side! And not in a good way, unfortunately. Hall/corridor carpets had not been hoovered or clean since who knows when. Open the door to my room to be hit by what I can only describe as a stench of stale cigarettes and grime (ironically a non smoking facility!) I have no problem with tired/outdated decor but I expect a level of cleanliness which wasn’t there. Slept with both windows open (thankfully it was Summer) in a bid to alleviate the odour, bedroom carpet was vile! Again not seen the hoover, wood panelling behind bed was full of dust. Tea & Coffee facilities not used due to lack of hygiene! On a positive and there wasn’t many the bed was comfortable however the pillows looked and felt like they were filled with boulders. Staff carried out the tasks required however a smile and customer service excellence was definitely lacking! Booking.com rate this property as Good (7.0), it is definitely not anywhere near Good and a rating of 4.0 would be pushing it! All in all the property served a purpose for 1night, and I will definitely not be a returning customer.