Eware Refugio Amazonico

What wasn't to like! Our stay here was AMAZING! The hotel arranged a boat/ferry pickup from Puerto Narino for, and upon check-in they showed us the property, our room, and went over all the details like breakfast hours and how to book a tour through them. We interacted with Carlos a lot who as SO friendly and kind! Even though our spanish wasn't great, he spoke slow and was very patient with us. He always had a big smile and couldn't have been nicer to us! Upon check-in we even saw a bunch of monkeys running around which was fun, and the hotel has a nice pool with some pergolas and really nice LED lighting at night. It's about a 10 minute walk from the monkey part which you HAVE to check out if you stay here! There's also a big tower you can climb to watch the gorgeous sunrise on the Amazon. The room we had was very comfortable, had great sheets and mosquito nets, and even had a ceiling fan which was super nice to have. We really loved our stay here, the location was great, and we also booked a tour to San Martin de Amacayacu through the hotel, and we loved it! Our tour guide didn't speak English (which is totally fair) but he was very nice and patient and communicated with us in simple spanish so we could chat with him in spanish no problem! This isn't a con, but just be aware the hotel runs off solar and battery-backup, which means power is generally available between like 5pm and midnight. Make sure you charge your stuff within that window, and bring a powerbank or two to carry you through the night if need be.

All was great :)

This place is wonderful. The location is incredible. The staff are wonderful. The tours are such great value. We were provided gum boots to walk around the property and to Puerto Narino. The restaurant was extremely accommodating and tried to make meals that our picky kids would eat. I have never slept better. All our beds had nets. It was hot, but the fans helped.

Beautiful location. Staff are amazing. Great food and excellent tours all at affordable rates. They offer all the same tours that the tour companies do but you skip the middleman and support locals directly. I don’t know much Spanish but over Whats App they gave me all the directions I needed which made it easy to get there, order meals, tours, etc. They also accept credit card which is good to know.

The WiFi is very unreliable and slow which is fairly common in the Amazon. Don’t expect to get any serious work done on it.

Amazing location. They helped arranged all the transport and activities.

Beautiful hostel with great staff. Comfy beds, nice needed pool. Relaxing environment. Organized tours

The cockerel that wakes you up at 5am in the morning :')

Position of the place.

I specifically asked the owner if I could get drinking water, e.g., in the middle of the night (you need to go to the dining area and ask the kitchen staff to get it for you). He clearly said yes and that there would always be somebody there. As the chance would have it, I caught some bug and became very sick late one evening with high fever and frequent visits to toilet. The water I had in my bottle was going out quickly, so around midnight I dragged myself to the dining area to get more water but the door to the dining area was locked. I kept knocking and calling out several times. Then I went to another door; the same thing. Eventually, I had to wake up one girl that I just happened to meet there and she gave me her water. There were other things, too, like poor internet, etc, but this was the most striking since I was so sick.

Excellent location, swimmingpool, very nice hosts

The experience depends on the extent other people consider your presence when coming home late/getting up early...

I usually don’t write reviews. The property is perfect to experience Amazon jungle and the property owner was very friendly and organized all the trips for us. Had an amazing stay

Breakfast was good. The location is superb, reached by a short boat ride from Puerto Narino (or you can walk for about 30 minutes). They run all day and into the evening. Carlos is a superb host. Laid back, nothing fazes him. He will arrange any boat trips: Lake Tarapoto, San Antonio, the Peruvian island in the middle of the river, Piranha fishing, kayaking, whatever. Unlike Trip Advisor etc, where you are funneled into a ridiculously overpriced tour, these are casual but ordered affairs. You and the boatman may be the only participants. Yes, and very reasonable prices. Or you might want to go for a night walk, straight out of the hotel and into the jungle. Fantastic. The bedrooms are clean; the netting over the bed is in good order. It may not be the Hilton but it's certainly not a rough backpacker joint. There is a large main room for dining, a well-stocked bar, and a verandah overlooking an exotic garden and the Amazon river. Oh yes, and the swimming pool is big. I would return anytime.

It would have been nice to get some hot water from the shower. It was the same in the hotels I used in Leticia. But this is the Amazon, not Beverly Hills. What do you expect? Even now, in a superb hotel in Cali, there's no hot shower water. Maybe it's a national thing. Call the president!