Hotel Volcano Baños

Bien ubicado y seguro.

Calidad- precio

Todo

Nada

El lugar lleno de jardines, la ubicación, la piscina y la atención

Ubicación muy buena, personal de 10

Me habitación estaba en la última planta y tardaba en llegar el agua caliente.

Las instalaciones, la ubicación ya que está cerca de todo, la piscina temperada es deliciosa, la habitación muy hermosa.

Nada

La ubicación

El Desayuno, la piscina pequeña

Tolle Unterkunft, wunderbares Upgrade in ein Haus für unsere Familie, ohne dass wir mehr bezahlen mussten

- und hat alles gefallen.. bis auf den Café 🙂

The staff was friendly

Definitely not worth the $155 USD per night. Check in was quick and the staff was friendly, but the room itself was a complete disappointment. I booked a family room, but it turned out to be one very small room with three beds. I repeatedly asked the front desk to confirm it was a family room, and they kept saying yes, which was misleading. The room was very outdated, with a drop ceiling that had bugs trapped inside. There were even bug wings falling onto the bed, which was extremely unpleasant. The bathroom was also old, small enough for one person at a time, worn, and I felt uncomfortable touching most surfaces. It took about 5–8 minutes of running the shower before the hot water finally worked. In addition although the hotel was empty they put us right next to another family so we heard them through the thin walls for a greater portion of the night. Everything smelled old the room, bed linens etc.. towels had stains and were shredding from previous use Overall, the room felt more like something worth $60 USD per night at most. While the staff was kind and welcoming, the price point does not match the accommodations at all. I wouldn’t stay here again. We checked out and went to another hotel around the corner

We stayed in a room on the top floor facing the beautiful mountains which felt like an arms reach away. As far as we were concerned this was the best room in the hotel!! It had a sweet balcony where we spent most of our time & a waterfall so close that you could continually hear it. It was just beautiful! Close walk to everything! We’d definitely stay here again.

The lady that I assume owed the hotel with her husband was rude. It was almost as if she didn’t care for us because we didn’t speak Spanish? We tried to use the little Spanish we did know as often as possible all while trying to learn more. 🤷‍♀️ The rest of the staff were sweet & helpful.