Green Man by Chef & Brewer Collection

The location was very good. The staff friendly, helpful and polite. The room and bathroom very clean. I used the restaurant for an evening meal and it was very good. I ate in the bar but the finished with plates were not cleared.

I stayed at the start of a heatwave. There was a fan in the room without which I would not have been able to stay overnight. The room was like a very hot oven. Unbearably hot even with the fan so i had an awful night with very little sleep. So it is difficult to give an unbiased review.

The bed and pillows were comfortable.

I booked the room about five months ago, so not a last minute boooking. We were put in a disabled room, the bathroom had been adapted for someone in a wheel chair which is great if you are disabled. My husband is six foot and the basin and mirror were set for a seated position, It was impossible to shave unless you knelt. This is the main reason for the score a lack of thought by the owners when giving out rooms.You would'nt put a disabled person on the first floor so why would you put an able bodied person in a disabled adapted room.

Decor, comfortable bed, lovely room and great showers. Breakfast was perfect.

Nothing.

Spacious and comfortable room.

Service from the kitchen was shambolic. We ordered crispy squid as a starter which wasn’t crispy. Half an hour later our starter plate hadn’t been cleared and no sign of our mains. I went to the bar to enquire and the lady behind the bar said she would inform the kitchen that we were ready for our main course. I asked if this was normal and that we wouldn’t get our mains until we went to tell them we were ready. 15 minutes later, still no food. Same conversation as before. A few minutes later the food arrived. The chips were overcooked, the fish cold and my wife’s salad small with asparagus that was woody.

The location

The breakfast

The location & some of the staff

Selection of food on offer and some staff didn’t want to be there

A really nice hotel and pub. Great value for money and a nice breakfast too!

It was all great so nothing negative to add.

This is a pleasant, unexpectedly inexpensive Essex stopover, very handy for the M11. Owing, I think, to a mix-up over our dog (though I'd exchanged emails with the hotel on the subject, the fact we were travelling with a cocker had not been registered) we had an unusually large ground-floor room equipped for disabled visitors. The rooms are in a plain, modern hotel block behind the more traditional pub. The restaurant is popular and the food is fairly good, both dinner (a little bit slow) and the cooked breakfast. There is ample parking. The hotel staff loved the dog!

The Chef & Brewer internet service is a bit clunky. Otherwise, nothing in particular. This was just what we needed on our way to the Channel tunnel, 90 minutes away.

Ik ben heel netjes geholpen door de eigenaren, toen mijn vlucht werd geannuleerd. Zeer bedankt!