Smeaton serviced Accommodation

Nothing, I never got to access the property

I never got to access the accommodation as the host didn't send me a code to access the property. Host never responded to phone calls, texts or emails. I was left stranded, having to source alternative accomodation . I am still fighting to get refunded for my payment. Avoid

The property was awful . Dirt everywhere beds crammed in and not a mattress you couldn’t feel a spring in . Do not come here . Stay away at all costs

The contact for the ap is some rude manchild The property is scruffy

Good location for our stay

When we arrived there was no key in the box and when I rang the host I was told sorry there was nothing they could do and find another accommodation even though we had a child with us and everywhere else was sold out or way out of our budget. After back and fore on the phone and a bit of help off someone who knew the host they got a key to us. The room was ok, as we wasn’t staying in there for very long only to sleep but the fridge had lots of stuff left in there and was not very clean.

found a great hostel called the pod liverpool !

i asked months prior for an early check in and asked the week before to double check, it comes to the day manager doesn’t reply to any of my messages, I try sending a message on whatsapp + text messages with no response, I called 8 times and so did my friend still with no response it came to 2pm and we still had no reply so we cut our losses and checked into a hostel, still waiting to hear how to enter the building four days after i left

Plenty of space and extra bedroom , nice touch with plenty of coffee and tea and ironing board

Mattress in bedroom needs replacing and would have been better to have a mattress protector aswell as a sheet