The Beverley by Innkeeper's Collection

Easy online check in and check out. Clean room. Fan in room. Comfy bed.

Was way overpriced for what it was. Felt more like a B&B. Small room with no air on hot night. Tiny car park and no where else near to park nearby without good 15 min plus walk and expensive too at NCP. Tv in room didn't work. Breakfast order was wrong and wasn't worth including in the price for what it was.

The bathroom was a good standard.

The UK has been experiencing extremely hot weather, and unfortunately the hotel was completely unprepared for it. We arrived back after the Teddy Swims concert at around 11pm, but the room was so unbearably hot that we left the property at 4am because it was impossible to sleep or stay there comfortably. If a hotel knows it cannot provide a room that is reasonably comfortable or suitable for guests due to the weather, it should be honest with customers beforehand and offer the option to cancel or rearrange the booking. Instead, it felt as though the priority was simply taking payment, with very little concern shown for customer welfare. Leaving at 4am says everything about how unacceptable the conditions were. Extremely disappointing, and I would not stay here again during hot weather unless proper cooling or customer support is provided.

It’s location, the staff and the lager on tap

Tired room, tiny bed, shower not draining, loads of flies on the ceiling, wood chip wallpaper, boiling in the heatwave had to have cold showers to try and sleep.

Very close to the centre, friendly staff

Nothing

Convenient and decent value, the staff were lovely too

Breakfast was rather underwhelming, but they did accommodate my sister’s dietary requirements without any fuss

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