Hotel Cafe del Sol

The facilities and outdoor area was pretty nice. I thought the hammocks near the pool were heaven and the hotel has potential. We also liked the breakfast and recommend the avocado toast.

So the afternoon we arrived, there was no electricity in the entire town. We understand that it's not the hotel's fault, but they did absolutely nothing to accommodate (besides giving us a flashlight) or compensate for spending a lot of hours in extreme heat with no insect repellant, water, anything. They never offered us a discount, not even a free drink or meal. Backing up a few days before we got to the hotel, I attempted to cancel this booking for a personal reason, but the hotel did not allow for me to cancel without charging me full price, which was over $100 USD a night. So fast forward to the afternoon we arrived and there was no electricity. After about 6 hours of no electricity, it came back on at about 9:30 PM local time. At that point, we didn't have dinner and had to walk to a local store for some water (since the hotel didn't offer anything to us). The next day, because the hotel was empty and it seems like we and another family were the only patrons in the entire hotel, they decided to close the kitchen early at 4 PM. Meaning, we had to find dinner on another property. I didn't get an explanation as to why they were closing the restaurant, but they did come and ask us to make sure we didn't want anything else the rest of the day. We weren't expecting that, and find it unfair that since there weren't any other patrons on the hotel property. we had to find meal accommodations somewhere else. Especially after they refused to cancel my reservation in the first place. This hotel came recommended to me, and I find it difficult to understand why. I do think this hotel is overpriced for what it actually is. Even the rooms, you can hear everything outside. The workers were waking us up with their laughs and conversations at 7 am. Not quite fair either to have to wake up really early on vacation. The staff was friendly, but not overly friendly or memorable at all.

Very good Hotel, next to the beach and the center of Monterrico. Well kept garden and top swimming pool.

Bed mattresses should be changed

the pools were clean and warm.

no AC, no info about that. Staff to check in very rude actitude.

Great location.

Once we arrived, we were informed that we were not allowed to have our own food and beverages, but the kitchen closed early every night to include Christmas (24th & 25th).

The service

The bathroom had a cockroach and the shower curtain was dirty

Food and staff were great. Pool was clean and awesome.

The facilities were old. Expensive for what you get. Constant loud music by the pool.

Loved everything! I gave a slightly less than 10 rating based on a couple of rooms had struggling a/c units. But hey, it was HOT.

I was a little annoyed because I was with a large group. The night before we asked to pay our drinks/food tab. We asked to pay for everything consumed the previous three days. The next morning as we were leaving, they approached two of us saying there were two tabs still needing to be paid. They need a better system for this.

Great location and lovely pools. Glad to have air conditioning.

The restaurant food wasn’t as good, not many options for vegetarians. The beds only had a sheet and the rooms could use a chair or something. A little more run-down overall than I expected. But good value for what you pay.