Grecotel LUXME Oasis at Riviera Olympia & Aqua Park

Jest to jeden z lepszych hoteli, w którym byliśmy. Czuć, że mamy pięciogwiazdkowy hotel, rewelacyjne opcje w ramach all inclusive, bardzo uważna i pomocna obsługa. Bardzo chętnie tam wrócimy

Brak

AVOID THIS HOTEL Huge health hazard. Plates, glasses (at the beach bar) and cutlery dirty. Bed mattress and pillow (although the hotel changes sheets) when we took them out there were dusty. When we stayed a kid nearly drawn (the life guards did not know they have to call the ambulance - having said that the ambulance is 1h away so no chance of survival if they perform CPR). The closest ambulance is 1h away. If someone has a heart attack or if drawn and heart stops they have no defibrillator - it would die as CPR can be done for maximum 10-15min. The personnel at the reception do not know the hotel - if you ask for directions they tell you to download the Grecotel application - you cannot locate the various facilities from the hotel map - you ate on your own. They have some stupid rules that you cannot enter the restaurant even if it is empty unless somebody takes you to a table. If you order a coffee in the morning from the serving personal it can take 1/2h or more to receive it. Unless you speak Greek (they have special treatment) you are treated as a ‘second class tourist’. I’ve stayed in Grecotel Luxme in Corfu. The one in Corfu is a ‘10’. The way this hotel is run I could give it with indulgence a ‘7’. BUT if you care for your health or life avoid it. The hotel manager is arrogant and doesn't care about what a 5* hotel should look like and what sort of services it should offer - he said when I told him about the health hazards `the hotel is open for several weeks already and nobody got sick`! PS I feel the urge to add some additional information for the hotel manager. When the kid was offered CPR NOBODY from the hotel called the Ambulance (most probably they did not know they have to do it) - I called the reception and told to the receptionist to call it. Maybe you have trained your staff meanwhile and you brought some new as you mentioned me. I mentioned you several times that cutlery and plates are not washed properly and you said 'nobody got sick since the beginning of the season'. As if not the fact that the plates are dirty is important, but the fact that you have not heard that somebody had food poisoning. In the main restaurant I could smell a few times what the previous person ate or even see it on the cutlery.... Also the glasses at the beach bar are not properly cleaned. And the things could go on and on...

We had the most amazing time at this hotel. The drinks, food, a la cartes, pools and cleanliness were amazing. Huge selection of food and drink available, something for everyone. The added water park was also amazing although we only went once because we had such an amazing time in the hotel. The only problem we had over the week stay was at the weekend it was opened to locals and was far too busy and unfortunately standards did drop. Staff said it was due to a bank holiday. As soon as the weekend was gone, it went back to an amazing standard. Would love to return and have compared all other holidays to this beautiful hotel.

A memorable family holiday! Everything was perfect and we had a fantastic experience! Our kids really loved the Grecoland activities while we were able to relax. The gastronomy is excellent, with many specialty restaurants and food corners which added more comfort to our stay. What left the best impression was the kindness and friendliness of the staff. We have never experienced such attentive and personalized service before. Congratulations and thank you for the unique hospitality. We would love to come back.

מקום מקסים, מותאם למשפחות עם ילדים, יש הרבה אטרקציות, אוכל מצויין ומגוון חוף נגיש ונקי, כמה בריאות שמותאמות למבוגרים ולילדים פארק מים כיפי, לא גדול מדי ובול מה שצריך עם ילדים החדרים במלון קצת ישנים וגם הריהוט, אבל נוחים ומאובזרים הוילות בחוץ יותר חדשות ומפנקות

Great vacation for the kids (waterslides, horse riding, paintball, water sports), visiting the resort every summer for the last 3 years.

Very nice place for a relaxed family holiday, with enough entertainment for the kids and great quality food for the grownups.

Last year the souvlaki was great but this year they changed the menu and it was very dry and not always available.