Contour Backwaters Hotel Resort & Convention Centre

Good and attentive staff

Parking could be under a shade for residents ; they could have solar electricity generation that will pay for the extra spent.

Subject: Feedback on Our Stay at Contour Backwaters Hotel Resort & Convention Centre Dear Booking.com Team, Thank you for reaching out for our feedback. We recently stayed at Contour Backwaters Hotel Resort & Convention Centre from March 4 to March 14, and we’d like to share our experience. The hotel offers spacious cottages, which provide a sense of privacy. Our cottage had two attached rooms with separate entrances, making it convenient. The sit-out area outside each room was a nice touch for relaxing, but the lack of a ceiling fan made it uncomfortable during hot days, and occasional mosquito issues were a drawback. However, we faced challenges with the management’s responsiveness—their replies to even basic inquiries were frustratingly unhelpful. A key tip for future guests: request two room keys at check-in, as the hotel does not proactively provide them. With just one key, the AC shuts off every time you leave, making the room extremely hot upon return. On a positive note, the breakfast menu was excellent, and the waitstaff was outstanding, especially Vijayan, who ensured guests were comfortable. The Thali and fish curry at lunch were delicious. However, the dinner menu was inconsistent—some dishes were flavorful, but others, like the mutton biryani, fell short of five-star standards. Additionally, while the staff was extremely helpful, the rooms could use some upgrades, particularly in furniture and electrical outlets. Some plug points had loose connections, requiring precise positioning to work, which was inconvenient. Overall, while we had a comfortable stay, improvements in service, room amenities, and certain menu items would greatly enhance the guest experience. Best regards, Thomas Philip

Refer above

Clean and friendly staff ideal for local outings