Treebo The Mountain Deer Valley Near PGI

I liked the size of the room , the aircondition was good . The bathroom had hotvwater

There was a stench in the bathroom and could not sleep well due to linen being not so clean .

NOTHING

NOTHING

Room

Parking is too small

NA

Wrong commitment

The electricity was not constant their, like they have installed something. The electricity comes and go every 15-20 minutes repeating the same cycle. That impacted our sleep quality and we couldn't enjoy the facilities peacefully.

Everything. I can't stay in a place where electricity is a luxury .

From day 1 of the booking, Treebo harassed me with calls, messages, and emails insisting that I make an advance payment, otherwise the booking would be automatically cancelled. But when Booking.com clearly offers a 'pay at property' option, what is the point of Treebo repeatedly threatening cancellation? From the booking date of 25 December until the check-in date of 31 December, I received at least 35 emails and roughly the same number of WhatsApp messages demanding payment, all explicitly stating that my booking would be cancelled if I didn't pay. Then, when we arrived at the hotel on 31 December for check-in, the hotel staff said that my booking had been cancelled due to non-payment of the advance. I asked them to show me proof—any email, message, or cancellation confirmation—but they couldn't show anything. Still, they took the full payment from me via UPI. About 4 hours later, I received a message saying: 'The booking was cancelled at your request.' But I never made any such cancellation request at all. This whole incident is nothing but the process of Treebo to get bookings via Booking.com for free, by using their platforms without paying any share or commission to Booking.com. I have all the proofs: the payment I made at reception and the fact that I stayed at the same hotel, yet later it was shown as if I had cancelled the booking myself. I request that Booking.com to take strict action against such hotels.

From day 1 of the booking, Treebo harassed me with calls, messages, and emails insisting that I make an advance payment, otherwise the booking would be automatically cancelled. But when Booking.com clearly offers a 'pay at property' option, what is the point of Treebo repeatedly threatening cancellation? From the booking date of 25 December until the check-in date of 31 December, I received at least 35 emails and roughly the same number of WhatsApp messages demanding payment, all explicitly stating that my booking would be cancelled if I didn't pay. Then, when we arrived at the hotel on 31 December for check-in, the hotel staff said that my booking had been cancelled due to non-payment of the advance. I asked them to show me proof—any email, message, or cancellation confirmation—but they couldn't show anything. Still, they took the full payment from me via UPI. About 4 hours later, I received a message saying: 'The booking was cancelled at your request.' But I never made any such cancellation request at all. This whole incident is nothing but the process of Treebo to get bookings via Booking.com for free, by using their platforms without paying any share or commission to Booking.com. I have all the proofs: the payment I made at reception and the fact that I stayed at the same hotel, yet later it was shown as if I had cancelled the booking myself. I request that Booking.com to take strict action against such hotels.

Nothing

Everything