HOTEL BLUEMOON

the staff forgot to get back the keys as we checked out early and it was a hassle to send it back through courier @ my own expenses

excellent Buffett

A complete disaster

The room maintenance was horrible. # The toilets were dirty to the core zero maintenance # The doors do not have safety stoppers # There was no 24 hours hot water you get only cold water The fans don't work # No room service if you need food you have to inform the reception and they will buy fir you or you have to go out and eat or order through swiggy etc My experience We stayed for 3 nights and I tell you it was just a pathetic experience. The toilets were so dirty and we were so uncomfortable to use it. The bathroom tiles were dirty to the core I think they didn't try to clean even once in 6 months 😅 The doors did not have safety stoppers on the second day night the door self locked and it didn't open even the hotel staff tried with appropriate keys still they couldn't open imagine if my little daughter got locked in it? It's a nightmare for me even to think now. The staff tried and tried by the time it was already 11.00 p.m so we asked them to shift our room as my mom became too sick after staying there she had severe fever so they shifted from room no 214 to room no 114 were the fan did not work my mom had to sleep in AC with 102 degree fever. We need hot water they have mentioned 24 hours hot water in the rooms but it is lies only you get cold water. You have to call the reception for a bucket of hot water. No room service we need to order food from outside every time or you should call the reception to buy food from outside. Such a disgusting place and service. One last note they dont have any one from management end to attend grieviences. Only staff of tge hotel seems running the show abd all they say is sorry. Will never recommend this place.

Everything was good. It is a new property.

The mattress is of a bad quality. It is a spring mattress with poor spring. If you sleep in the edges, you will fall down.

Breakfast had many options , staffs werent that sharp

The location of the hotel is not that good