8.6 / 10 Guest Rating

Goma Serena Hotel

Name: Goma Serena Hotel
Address: B.P. 90, Goma, Nord Kivu, R.D Congo., Goma, cd
Rating: 8.6

B.P. 90, Goma, Nord Kivu, R.D Congo., Goma, cd

from US$276 / night

About the Property

Luxurious Accommodation

Located in Goma, the Goma Serena Hotel offers a 5-star experience with top-notch amenities. The hotel boasts a shared lounge, terrace, restaurant, and bar for guests to unwind and socialize.

Relaxation and Wellness

Guests can enjoy a year-round outdoor pool, fitness center, sauna, and garden, perfect for relaxation and rejuvenation during their stay. The property's serene ambiance provides a peaceful retreat for travelers.

Exceptional Service

With multilingual staff fluent in English, French, and Swahili, guests can expect exceptional service and assistance 24/7. The hotel also offers free shuttle service, room service, and free WiFi for added convenience.

Experience luxury and comfort at Goma Serena Hotel. Book your stay now for an unforgettable getaway.

Facilities & Amenities

Fitness facilities

WiFi available

Free WiFi

Parking

Free Parking

Non-smoking rooms

Air conditioning

Fitness center

Swimming pool

24-hour front desk

Important Information

Check-in & Out

Check-in

Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

4 rates found

1/6

Deluxe King Room

The spacious double room offers air conditioning, a mini-bar, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 1 bed.

35 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Double Deluxe King Room Double Use

Non-refundable

Breakfast Included

20% OFF$344.69

$275.75

Includes taxes & fees

1/7

Deluxe Twin Room

The spacious twin room provides air conditioning, a mini-bar, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 3 beds.

42 sqm

Sleeps 5

2 Twin bed (90-130 cm wide)

1 Sofa bed (Variable Size)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Twin Deluxe Twin

Non-refundable

Breakfast Included

20% OFF$344.69

$275.75

Includes taxes & fees

1/5

Junior Suite

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as lake views. The unit offers 1 bed.

55 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

JUNIOR SUITE JUNIOR SUITE DOUBLE USE

Non-refundable

Breakfast Included

20% OFF$430.95

$344.76

Includes taxes & fees

1/5

Executive Suite

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchenette, which features a microwave, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as lake views. The unit offers 2 beds.

70 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

SUITE Executive Suite double use

Non-refundable

Breakfast Included

20% OFF$554.06

$443.25

Includes taxes & fees

Guest Reviews

8.6

Excellent47 verified reviews

AI Summary

Guests highly rate the great service and frequently praise the positive overall experience.

Select topics to read reviews

Serge

Verified booking

review category business travellers

Standard Room

Stayed in Feb 20, 2024

"Superb"

Exceptional

9.0

Helpful?

Elie

Verified booking

review category business travellers

Standard Room

Stayed in Feb 5, 2024

"I recommend those other travelers book here"

Exceptional

10.0

As always this hotel is a jewel in Goma. Impeccable service and nice people

All went well

Helpful?

Camacho

Verified booking

review category business travellers

Standard Room

Stayed in Feb 2, 2024

"Very good"

Excellent

8.0

Helpful?

Eryck

Verified booking

young couple

Standard Room

Stayed in Jan 23, 2024

"Very good"

Excellent

8.0

Helpful?

Elie

Verified booking

review category business travellers

Standard Room

Stayed in Dec 20, 2023

"This hotel is simply a high-level in the region"

Exceptional

10.0

This a excellent place to be. The landscape and view to Kivu Lake was breathtaking.

I think the front desk needs to be at the height of this jewellery. But they tried their best.

Helpful?

Scott

Verified booking

with friends

Standard Room

Stayed in Nov 17, 2023

"Very good"

Excellent

8.0

Helpful?

Robert

Verified booking

review category business travellers

Standard Room

Stayed in Nov 10, 2023

"Except for Saturday night, the time at the Serena was very good."

Excellent

8.0

Room was comfortable. The shower was very good! I liked the brekfast. The omelet station was great!

There was a wedding or party at the pool on Saturday night. The music was very loud and played past 1 AM. It kept the entire hotel awake. The music needs to be finished by 11 PM if it is outside.

Helpful?

Jitendra

Verified booking

review category business travellers

Standard Room

Stayed in Nov 4, 2023

"Very good"

Excellent

8.0

Helpful?

Eric

Verified booking

family with young children

Standard Room

Stayed in Sep 18, 2023

"Marvelous"

Exceptional

9.0

Meals were great, room cosy, facilities incredible.

Cost too much?Especially ala carte haha

Helpful?

Nevyan

Verified booking

review category business travellers

Standard Room

Stayed in Aug 25, 2023

"Pleasant"

Good

6.0

Helpful?

1 2

4 5

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Settings

Goma Serena Hotel

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Deluxe King Room

Amenities

Deluxe Twin Room

Amenities

Junior Suite

Amenities

Executive Suite

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Superb"

"I recommend those other travelers book here"

"Very good"

"Very good"

"This hotel is simply a high-level in the region"

"Very good"

"Except for Saturday night, the time at the Serena was very good."

"Very good"

"Marvelous"

"Pleasant"