Stay Shaandaar - a boutique hideaway

The food was really good, especially the mukhani dahl! Breakfast was great.

I needed somewhere to hang my washing and there was no clothesline, so had to borrow several coat hangers and ad lib with the pipes on the rooftop. Rooftop was a little untidy and I used this as my open air haven, would have liked some chairs/table to relax on. This part of the building could be a big drawcard

Nice stay

Food was good.

Water pressure was the only concern. Rest all was good.

The room was nice and the breakfast was great.

We were a group of 12 who had booked 6 rooms. The hotel staff and I communicated many times via phone and message prior to our arrival. When it came time to check out on the second day, the hotel staff informed us that their credit card machine was not working. It was incredibly disrespectful and unprofessional to (1) not inform us ahead of time that the credit card machine was not working, (2) only accept cash, and (3) expect us to have such a large amount of cash on us. We had to pool all of our money together to make the payment in cash. This ended up leaving almost the entire group out of most of their cash, and we still had a whole day in the city. This was the most unprofessional encounters I have ever had a hotel and I do not think I will revisit this location after the unprofessionalism seen. I also received a bill from booking.com and was required to enter my credit card information when I made the booking. However, the staff told me the payment online from booking.com did not happen. Therefore, I had to pay booking.com in advance when I purchased the room, and then in cash again when we checked out.

the manager claimed to not have change and that the credit card machine was broken so we had to overpay.

felt like home

on a very busy road

Staff, property, location every thing