Sunlight Hotel Coron

It's a really nice hotel, great views, nice pool. The staff is very friendly and courteous. The rooms look very nice and have a nice view. The location is nice and calm, not a lot of parties closeby, so if you are looking for calm, it's great.

While the staff was always happy to get our requests, they very seldom actually did anything about problems. The hot water in our kid's room didn't work during our entire stay, despite us asking about it several times. While in a calm location, it's kind of far from the main town - you need to take a tricycle costing about 50 pesos, but it's not a huge deal.

The staff were wonderful and very polite.

They didn’t know how to cook eggs over easy.

The pool area was nice and the room itself as well (we had booked one of the rooms with its own balcony). The AC functions well and is quiet. There are buttons in the room (that look like light switches) that indicate "do not disturb", "check-in", etc. The staff was extremely friendly and nice. Restaurants food (if you want to eat dinner there), I'd mostly recommend it to family/friend-groups as the portions are quite big. Closely located from the harbour - if you're coming from El Nido with the ferry, the hotel is located within walking distance.

There was no button/option that it wasn't necessary to for example switch out towels every day. In that case, we always left our "do not disturb" button on the whole time. That's one thing that could be improved, I think. Furthermore, the portions in the restaurants were very big and depending on the waitor he'd tell you (or not). Even though closely located from the harbour, you need to get a tricycle in order to get to Coron Town Proper.

Breakfast was fair. As was the service in the dining area.

We were charged for 4 days stay while we only used 1 day. We had to check out after 1 day due to several reasons: 1. When we entered the assigned room, there was someone sleeping in the bed. That was a front desk service issue. Had to change room (from 4th to 2nd floor). 2. Stain in the bed sheet (room management issue) 3. The bed was too hard for my son in law's back. These issues were too much for our first day in beautiful Coron.

1. They checked us into a room on the 4th floor but upon opening the door to our room, we discovered there is already an occupant in the room. We now had to be routed to a different room on the 2nd floor. 2. The bed in the rooms were extremely firm. My husband and parents who were booked Jan separate room did not sleep at all due to the extremely stiff and uncomfortable bed. 3. I slept in the bed (my husband did not sleep on the bed at all) only to discover there was a stain in the middle of the bed sheet (see picture) which meant the sheets were actually not unchanged from prior occupant. 3. The safe alarm was set off every time we tried to access it. We had to call engineering twice, the last being the safe would not open at all. 4. There was a power surge twice in the room which causes all the lights to turn in and flicker in the room. Their only recourse was to move us to their other resort which is a 50min speed boat ride in another island. All this in 1 day. Unfortunately, we could not bare to stay after a very disappointing day. now I’m getting the runaround with getting a refund for the 3 remaining nights as Sunlight charged my credit card for the 4 nights. Sunlight claims I should contact Booking.com and Booking.com is telling me to contact Sunlight.

First front office guy who gave us a room that had an occupant in it. Management said the beds are firm as they are therapeutic. I beg to differ as my husband did not sleep at all. I’ve never stayed at any hotel anywhere with a bed with the lowest comfort quality.

That was good and the location was close to all amenities,

When we went to the maquinit hot spring, the road was so bad, I think they should do something to fix it in a near future, actually my wife want to come next year and stay a little bit longer,

the pool is nice. right overlooking the water. close to ferry port

the beds were very very hard