Patra Dumai Hotel

Helt, rent, härlig pol och mycket trevlig personal.

Var lite of men vad gör det när taxi är jätte billigt!

Het ontbijt was goed en zeer uitgebreid

De lokatie die Booking.com aangeeft klopt niet, hotel ligt 1,5 km van het centrum. Service van de receptie medewerkers zeer matig. Diner gebruikt in restaurant, medewerkers hadden meer aandacht voor elkaar. Kreeg voor- en hoofdgerecht tegelijk geserveerd, en bestelde drankje waren ze vergeten. Rijst en groente bij hoofdgerecht was niet vers. Mocht ik ooit weer in Dumai komen kies ik een ander hotel.

The room very comfortable. Staff very friendly & helpfull. I enjoyed my bed there.

My toilet have a very strong and unpleasant odour. I stayed at room 518 on 21 Jan 2026. And already inform this issue during check out. Your team should check on this matters.

Really helpful and friendly staff. Comfortable place.

Nice new room. Excellent shower. The staff was friendly and helpful both online and at the location. They arranged breakfast boxes for early departure. Very nice.

The rooms on the second floor are rather noisy because of an open connection to the lobby. They should make a door to keep the lobby noise out. Although it is not the hotel responsibility the taxi service that was arranged was terrible. We were overcharged and dropped of at the wrong ferry location after a 11 hour drive causing considerable problems. The driver was rude, made us pay upfront and left us. Did not care. Avoid taxi service Regar Mandiri at all cost.

Staff were very helpful and always available to answer questions.

Maybe a few vegetarian options for breakfast? It’s not a dislike though!

Helpful staff, comfy rooms.

Nothing