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9.3 / 10 Guest Rating

CITY STAY Апарт-Отель Алматы

Елебекова, 16А, Almaty, kz

CITY STAY Апарт-Отель Алматы - main view

About the Property

Luxurious Accommodation
CITY STAY Апарт-Отель Алматы offers elegant 4-star accommodation with modern amenities including air conditioning, flat-screen TV, and kitchenette in each room. Some rooms even feature a private patio with stunning city views, ensuring a comfortable and memorable stay.

Convenient Services
Guests can enjoy a range of convenient services at this hotel, such as a 24-hour front desk, airport transfers, and room service. The concierge service is always ready to assist with any needs, while free WiFi throughout the property allows guests to stay connected during their stay.

Great Location
Ideally located just 2.2 km from Kok Tobe Mountain, with Republic Palace and Central State Museum nearby, CITY STAY Апарт-Отель Алматы is the perfect choice for travelers interested in exploring the cultural and natural attractions of Almaty.

Book your stay at CITY STAY Апарт-Отель Алматы now and experience luxury and convenience in the heart of Almaty.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.3
Exceptional60 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the service.

Categories

Cleanliness9.9
Service9.4
Location9.4
Room Quality9.9
Amenities9.4
Value for Money8.9
Food and Beverage7.9
Overall Experience9.4

Select topics to read reviews

H
Hamood.omOM
Verified booking
family with young children
Standard Room
Stayed in Sep 24, 2023

"Nice location"

7.0

Specious apartment and well insulated with very good location. it feels like you are a bit out of town but you are in .

The breakfast could have been better . If you want to go there, cook by yourself . Another thing is that it is next to a hospital. It really gets busy and noisy sometime

Helpful?
A
AyoubsaSA
Verified booking
group
Standard Room
Stayed in Jul 22, 2023

"Superb"

9.0
Helpful?
O
OlgaaeAE
Verified booking
review category business travellers
Standard Room
Stayed in Jul 8, 2023

"Work and tourism combined"

10.0

Located next to the business center but in a calm childhood like neighborhood next to the paved river bank. Spacious room with everything you need to stay and work remotely for the whole week. Would have been terrible to stay in a 20 square meter space!

Nothing

Helpful?
A
AliaeAE
Verified booking
group
Standard Room
Stayed in Jul 3, 2023

"Very bad experience and never ever will come back to this hotel. Very Bad Customer Serv & Mngt"

1.0

The hotel (the building) is renovated and nice only but the services are very BAD. I don't recommend it.

The management are very bad because they can't manage the hotel and zero customer services. Zero English language and very difficult communication. Water issue noticed in my room and informed the reception at night (they said was booster pump is not working and will be fixed within few hours. I waked up morning the issue still remain with no action. I wrote in booking and the hotel reply was lying which I disliked the reply. by the way, all other rooms had water except mine) by evening water issue was fixed. The hotel didn't make up my room one day which was unacceptable. Very bad experience and never ever will come back to this hotel.

Helpful?
S
ShuocnCN
Verified booking
young couple
Standard Room
Stayed in Jun 28, 2023

"Exceptional"

10.0
Helpful?
A
AliciausUS
Verified booking
family with young children
Standard Room
Stayed in Jun 7, 2023

"Exceptional"

10.0

beautiful space, great location and very clean

Helpful?
I
IvanruRU
Verified booking
solo traveller
Standard Room
Stayed in May 31, 2023

"Superb"

9.0

Nice big room. Though not to a standards of the chain hotels, but pretty much acceptable

Breakfast that starts at 8 - that's too late for many people. No blackout curtains - very light in the morning

Helpful?
M
MichaeldeDE
Verified booking
solo traveller
Standard Room
Stayed in May 26, 2023

"Very good"

8.0
Helpful?
D
DanylouaUA
Verified booking
review category business travellers
Standard Room
Stayed in Apr 28, 2023

"Exceptional"

10.0
Helpful?
A
AinurkzKZ
Verified booking
solo traveller
Standard Room
Stayed in Aug 25, 2022

"great experience, lovely place and lovely people"

10.0

Everything but most of all warm receptionist lady. it did feel like home

Helpful?
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