Kurhotel Sonnmatt Luzern

Traumhafter Blick , absolut ruhig mit Vogel Gezwitscher und Kuhglocken Klang ! Am Abend zum Dinner mit dem Auto 4 min an den See

le calme, le cadre, et la gentillesse du personnel, l'établissement se montre flexible pour les demandes pariculière.

Manque une bouilloire dans la chambre. mais c'est vraiment pour dire quelque chose!

I needed a bed as I had travelled miles on my motorbike, it was nearby so that's why I booked it.

It was all elderly people there, I wouldn't have booked if I'd known. Very expensive to stay but it is Switzerland!

Quiet location. Big park in front of the hotel which is good for morning or evening stroll. Spacious & clean room. Comfy bed. Modern bathroom. Plenty of parking spaces. Welcome fruits!

Food was a bit salty in the restaurant.

The view was the most amazing we've had anywhere in the world.

It wasn't made clear at booking that this hotel specialises in hosting the elderly & those rehabilitating from illness; had this information been at the forefront we wouldn't have made a booking. The atmosphere wasn't conducive to a holiday & put a dampener on our visit to Switzerland that has left a lasting impression.

Stunning location with views of Luzern

There was nobody senior with any authority in attendance and qualified to do simple maintenance which is surprising given that this venue appears to function as a clinic of some kind . 1. Our hand basin plug was not functioning : they came and said it was fixed but it was not and we could not use the basin which filled but would not drain away …we e mailed them photos ; 2. We arrived in driving rain and were given inadequate directions to the underground garage in another building . We had to return in the driving rain to find out where it was ; 3. Upon parking we were told we could come back to the hotel by underground tunnel : what they didn’t tell us was that the access door to it was locked so we ended up locked in the garage ; 4. When we paid on departure we said we expected a reduction but none was offered so we reluctantly paid and left ;