Mario's International Spa, Hotel & Restaurant

i need somewhere to sleep now!

nothing everything was fine

The inn is historic and very charming. Great for those who appreciate the atmosphere of a “non-chain” hotel. I found all staff to be very friendly and helpful. The only point of improvement I would suggest is better lighting for the outdoor walkway and parking. I felt quite un-easy walking to and from the entrance in such dim lighting.

Poor outdoor lighting.

The hotel Room was a nice size, we liked the decorations and Resteraunt was nice.area was good.

Hotel was definitely dated and didn't have very many amenities for the price,no fridge , microwave or Coffee pot as we eat out alot and have left overs or water ext. there is only 1 way in and out and lots of stairs of your on 3rd floor so don't pack alot we usually do in case. apon arrival our sink was clogged and toilet had a leak and flushed very slow as we told management it didn't seem to be a big deal it definitely is when your paying that much money we told someone at the desk and she was supposed to tell management and didn't, apparently she got called to work somewhere else ,once we notified him we were told it had to be snaked and I don't know what with toilet but we had already unpacked all our personal belongings and didn't want the intrusion while we were in or out of our room. there was never an offer of a small Compensation or a little off dinner, we have to go all the way to the back restaurant to get a cup of coffee. We have stayed several places similar . we were really excited and decided not to get spa services and pay more when already they clearly didn't care about our plumbing issues with only 14 rooms it should never have been a problem. or comfortably was not important we will not be joining again as my Husband could of brought alot of business to them you never know who's staying at your property so take care of all your customers.

All staff, from the lovely people at the desk to the chefs and waitresses were professional and friendly. They provided excellent service.

I loved how secluded the hotel was. I loved our room, loved the spa robes and the technicians at the spa were very professional and friendly.