Glendale Hotel

Location was convenient

Only one bedside lamp worked and the electrics were poor and an extension lead could be a hazard. The window sill was dirty. Unable to open the curtains well. The TV and controller didn't work. Noise transfer from other rooms was very poor.

I stayed in room 16, The mattress on the bed had big dips in it, one was so big I kept rolling into it, needless to say, I didn’t get much sleep, That mattress needs to be changed!!

The old tradition of the hotel was different with the multiple keys for entrance to the hotel and room.

Where do I begin? Noting that it is a 2 star hotel it is never going to have air con but given it was a low 30s weekend in Cardiff they could have at least had a fan in the room as a standalone fan. When I booked the room I did not know it wasn't going to be a private room but a separate bathroom for my private use which you know again with the tradition I didn't mind the idea at first but then the quirkiness of it all wore pretty thin once you walked on the tiles which felt like they could give way at any stage and then you had the taps for the shower which were almost impossible to work to get consistent hot water. Also even with the heat the bed was incredibly uncomfortable to sleep on and again for a 2 star hotel (which does have a good rating on Booking.com) you expect better.