LEGOLAND New York Resort

The environment for the kids was great.

The food was atrocious. the chicken at night was dried out and stuck to the pans. The establishment should be ashamed.

The resort is really fun for kids and everything is designed for their enjoyment. They have special themed rooms (ours had a scavenger hunt that opened the safe, where a small lego set was hiding) and a big playground with tons of legos in the lobby. Easy walking distance to the park.

The biggest issue is the water quality, which was abysmal. The water tasted like dirt and there was no clean water available. The signs in the park said that the town's water recently failed their EPA testing. I highly suggest bringing jugs of your own spring water if you don't want to get dehydrated or pay an arm and a leg for the water (parent: this also applies to their coffee). The food at the resort is disgusting. Breakfast is "included" but is comprised of questionable meat, eggs, and sugary cereal. They offer more choices that can be purchased. We skipped dinner at the hotel restaurant and went out to eat in the neighboring town. Unfortunately, since we didn't book direct, our stay did not include a parking pass and the park tried to charge us for leaving for dinner on the first day, even though we were staying at the hotel. After that, we had to wait until 6:30/7pm to leave for dinner to avoid being charged a parking fee.

The staff was helpful and kind. The proximity to the park was great.

The breakfast was ok

All is beatiful

My breakfast very late

Very kid oriented. Love the extra activities they do. Staff was so kind and helpful.

We stayed one night. Arrived on a Friday did the park checked in at 4. We left the next morning. We had to leave the property Friday night to go get medication. We were being charged twice for parking since they charge you parking when you leave, no ticket to show that we already paid, I did speak with manager who said if we left before a certain time we wouldn’t be charged a second time which was helpful, but we had to leave earlier the checkout to avoid this which is absolutely ridiculous and a scam. Another thing is we ordered pizza and two pastas for lunch, There is no indication of the size of the pastas. The servings were HUGE and they do not allow you to take what you purchased to go because they don’t “have carry out containers”. This is a real shame considering how many people in the world starve every day and Legoland has us discarding an obscene amount of food because they won’t invest in carry out containers. Overall kids had a great time but we will not be back. Nickel and diming customers is not new but this is so very disappointing because it just doesn’t make sense.

This hotel is the only one within walking distance to LegoLand.

There was a blood stain in our bed sheets upon arrival. I did not discover it until we were getting ready for bed after a long day in the LegoLand park. It took 3 text messages (there is no option to call housekeeping) and an hour for housekeeping to arrive with fresh sheets. The person who brought the sheets was the manager, who was apologetic and noted that they were working with a new housekeeping service provider and there were still bumps in their operations. Breakfast was included in our nightly rate. The breakfast was very poor quality, and it was $7 to "add on" french toast sticks that you can buy for $4/box at the grocery store or fresh fruit. Very low nutitional content in the breakfast options included in the nightly hotel rate. The water has a musty taste and smell. Inside the LegoLand bathrooms (which is next door to the hotel and presumably uses the same water source), there was a posting that they had higher-than-safe levels of chemicals used to disinfect the water measured from July - Dec 2025 (we visited in April 2026). I don't advise drinking the water (or the juice out of any fountain or ice in drinks). The hotel provided 2 bottles of complimentary water. All over the LegoLand Hotel website, they note parking is $35/night (which is kind of ridiculous given the cost of these rooms are hundreds of dollars per night, even when the pool is not open). When I arrived, I was informed that because we booked through a 3rd party vendor, it was going to be $35 every time we left the hotel (not per night). The food was awful, so we left the hotel to find dinner elsewhere regardless of the charges. They have insufficient (<10) LegoFriends rooms, which are the line of Legos that are enjoyed predominantly by girls. They need to convert some of the pirate and castle rooms to LegoFriends as their current supply is not meeting demand.