Surf Ranch Resort - Popoyo

This property doesn’t care about travelers and their needs. I wouldn’t recommend

Everything

The beds and comfort inside the room and kitchen.

The fact that there was not access to a swimming pool as it was advertised as a common area amenities. Therefore you should considered to lower the rates even Hotem Hamacas has one. This is called deceptive advertising. You should also remove Vendor machines with "drinks and snacks" from the list. Felt like I was in the middle of nowhere.

Nice, spacious and comfortable

The staff was super helpful but the problem didn’t stop till the checkout.

Not recommended at all!!! Not the host and definitely not the conditions! First of all, when we just entered to the house it was super hot in the living room on both floors, the house, sheets and kitchen tools have been not clean, the pool was green and blurry until the third day, the people cleaned it every morning and night so we barely got into the pool. In the massager in booking they wrote me that there’s no supermarket at the area, but unfortunately the freezer wasn’t frozen, and the fridge as well. In the second day all the things was rotten. The tap water didn’t work the most of the time, and if it’s not enough the owner took old pictures to charge us without any reason, after the guard checked the house for checkout, the livings rooms and the kitchen was full at least of thousands bodies of bugs

Rooms, kitchen and the view

The stay did not have pool and it is hard to go at the sea

The building was fine picture where deaciving no swiming pool on the facility pictures show like there where on the facilty and there not