The Taybank

I loved the breakfast basket - Nice touch! Lovely designed room.. staff were loverly and had a really nice meal in the restaurant.

Not much to dislike

Location, quirkiness

Breakfast

Went here for a family celebration recently as part of large party (pre-booked). This was the end to a weekend of celebration and it's a shame it ended on a sour note. Took almost 2 hours for food to arrive, no complimentary drinks or communication from staff to explain the delay, any complaints waved away with the response they had been busy all day etc. When the food did arrive some of it came in stages with people finishing one part of the course before it had all been served and there were a few complaints about some of the meat. I didn't pay for this but I hope the person that did got a healthy discount as it was really poor. Didn't bother with desserts as it was so late by this point. Unfortunately most people around Dunkeld have a similar story about the Taybank, definitely something for them to focus on.

Breakfast Picnic basket is a lovely idea and the fact it was left at the door allowed you to choose when you wanted to eat. Being able to eat breakfast by the river was an added bonus. A very full basket with a lovely variety of foods. Croissants were superb! The Taybank is situated in a beautiful location with a great atmosphere where we enjoyed listening to live music outdoors.

I can't say I was unhappy with anything. The only comment I would make was we didn't know where to leave our keys when we left.

The breakfast was so cute and delivered to the house in a basket! We also arrived to a fresh loaf of bread, eggs, orange juice and milk. The details were everything. We stayed in one of the apartments and it was stunning, I could live there. The pizza was delicious and the garden had a fun vibe with an excellent view. There was also live music during our stay which was so much fun and the perfect cherry on top.

No complaints! Everything was perfect.

Location Staff Service

Organisation for arrival and leaving. Technical systems need to be reviewed to ensure customers are charged correctly. No one knew I paid 2 weeks before. A printed invoice should be given prior to departure. Breakfast, a great clever idea but isn’t quite there. We went to the Deli for a bacon roll.

Nothing. This place is over rated and ridiculously priced. Having had to check in at the bar with two teenage girls I had to walk through an unlit garden up a steep bank to a completely different road for the room. It was up several step steps and not joined to the bar at all. The mattess covers on the bed were unclean. The manager could not tell us what chargers were available on the car park for our electric car and the spaces I. The car park were full with pub guests. We were to have to lug our bags from the public car. Park opposite the taybank bar through the main town street then up a steep hill and into an eve steeper corridor and room area. The keys we were given ti the apartment t were bent and did not easily unlock the main door. The manager did not know how to close the open windows in the apparent bay first bit eventually worked out how to release the safety catch. He also seemed unsure as we entered the apparently t why certain doors were shot. There was no amazing shower z- just a portly appointed bathroom with regular shower screen and shower head. After looking at the bedding and with all the other issiues we declined to stay at the property. We were assured that they would be in touch. After 5 days we have heard nothing. Despite asking them to contact us. So - it’s trendy and minimal but for £345 a night it’s a rip off and not fit to be called a hotel.

Nothing

Location fantastic. Apartment very stylish. Breakfast lovely. Staff extremely helpful. Dinner superb!