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8.5 / 10 Guest Rating

El Roble Hotel

Avenida 3 entre calles 2 y 4 Colonia Magisterial, Bacalar, mx

El Roble Hotel - main view

About the Property

Luxurious Accommodation
El Roble Hotel in Bacalar offers elegantly designed rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a charming terrace for a relaxing outdoor experience.

Convenient Facilities
Guests can enjoy complimentary WiFi and private parking during their stay. The hotel also provides safety deposit boxes for added security, ensuring a worry-free visit. The 24-hour front desk staff are fluent in English and Spanish, offering assistance whenever needed.

Accessible Location
Situated just 33 km from Chetumal International Airport, El Roble Hotel is easily reachable for travelers. Don't miss the chance to experience comfort and convenience at our hotel in Bacalar.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests

Important Information

Check-in & Out

Check-in
Check-out12:30 PM

Property Notes

To guarantee your reservation, hotel staff will contact you for confirmation. It is important to clearly indicate the telephone number for contact and indicate that the check-in time is 14:00 hrs. at 3:00 p.m., Quintana Roo timezone. In case you need to make the entry on a different schedule, it will be essential to contact the hotel through the Booking platform. In case of not communicating, the hotel reserves the right to cancel the room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent110 verified reviews
AI Summary

Guests highly rate the friendly and attentive staff and frequently praise the good value for money.

Categories

Cleanliness7.9
Service9.4
Location7.9
Room Quality7.3
Amenities8.9
Value for Money8.8
Food and Beverage8.9
Overall Experience8.9

Select topics to read reviews

M
MarcelgbGB
Verified booking
with friends
Standard Room
Stayed in Dec 31, 2022

"Disappointing"

4.0

Cheap place

The beading was wet and the room smelling humidity. The sheets and the towels were stained

Helpful?
L
LarissamxMX
Verified booking
family with young children
Standard Room
Stayed in Dec 26, 2022

"Exceptional"

10.0
Helpful?
D
DouglasusUS
Verified booking
young couple
Standard Room
Stayed in Dec 15, 2022

"Great place to stay a little away from noise and crowds still easy to get to .very comfortable room"

9.0
Helpful?
A
ArtislvLV
Verified booking
group
Standard Room
Stayed in Dec 2, 2022

"Exceptional"

10.0
Helpful?
I
IanieIE
Verified booking
group
Standard Room
Stayed in Dec 1, 2022

"Very good"

8.0

no pool !

Helpful?
A
AnnabeBE
Verified booking
solo traveller
Standard Room
Stayed in Nov 29, 2022

"Superb"

9.0

A bit outside of the strict tourist center, this hotel offers quiet and peaceful atmosphere. Room was very clean, good wifi, airco and fan in the room and even a mini fridge. There are tables in terrace and common areas. Also a corner with bisquits, coffee and tea, water and a microwave. Staff helped with everything when asked, they booked a tour for me and a taxi. There is a place very nearby with kayak etc for rent, sun deck and food trucks.

The only small thing I would suggest is putting glasses or normal mugs in the coffee corner instead of paper cups (or water heater). No problem for coffee but I needed to heat water in microwave to make tea and had to look around for what to use.

Helpful?
B
BenjaminusUS
Verified booking
young couple
Standard Room
Stayed in Nov 24, 2022

"Very good"

8.0
Helpful?
C
ClaireieIE
Verified booking
young couple
Standard Room
Stayed in Nov 21, 2022

"Such a beautiful hotel and friendly staff"

10.0

The staff were so friendly and welcoming. Our room had a big double bed and really nice interiors.

Helpful?
G
GabrielamxMX
Verified booking
solo traveller
Standard Room
Stayed in Nov 16, 2022

"Exceptional"

10.0
Helpful?
A
AlexandrosgrGR
Verified booking
with friends
Standard Room
Stayed in Nov 10, 2022

"Good"

7.0

Spacious and bright room

A little more emphasis to cleanliness and the linens provided is necessary. Toilet was not working properly

Helpful?
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