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8.2 / 10 Guest Rating

Hotel Eldorado at Eldorado Resort

500 Cook Road, Kelowna, ca

Hotel Eldorado at Eldorado Resort - main view

About the Property

Luxurious Lakeside Retreat

Marina Access and Beach Proximity
Situated next to Okanagan Lake, Hotel Eldorado offers guests the convenience of a private marina and a short walk to the beach. Perfect for water enthusiasts and sun-seekers alike.

Relaxation and Recreation
Unwind in the indoor swimming pool or rejuvenate in the hot tub at Eldorado Resort. Stay active at the on-site gym or indulge in a delicious meal at the lakefront Dining Room. The perfect balance of relaxation and activity.

Nearby Attractions
Explore the outdoors with Rotary Beach Park just a 5-minute stroll away, or tee off at Mission Creek Golf Club a quick 7-minute drive from the hotel. Endless entertainment options at your doorstep.

Ready to experience the ultimate lakeside getaway? Book your stay at Hotel Eldorado now.

Facilities & Amenities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The daily resort fee includes parking, high-speed & wireless internet, local phone calls, coffee station, Globe and Mail newspaper (Mon-Sat). Please note, the Small Queen Room with Lake View has a potential for noise since the food and beverage services are located beneath it. Event venues are also located near this room. Please note, the marina will be closed until lake water levels recede.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent331 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the clean rooms.

Categories

Cleanliness8.1
Service8.6
Location9.1
Room Quality8.1
Amenities7.6
Value for Money7.6
Food and Beverage8.1
Overall Experience8.3

Select topics to read reviews

S
StuartcaCA
Verified booking
solo_traveller
Standard Room
Stayed in Oct 16, 2025

"Exceptional"

10.0
Helpful?
B
BriancaCA
Verified booking
couple
Standard Room
Stayed in Oct 14, 2025

"Great except for the door entry issues"

6.0

The room was great Bathroom fantastic great shower and very clean

My key wouldn't work for pool room and had to get a janitor to let me in The last night my key didn't get me in through the Arms building were our room is and I had to go to the hotel. lobby The hotel is great but the technology needs an upgrade

Helpful?
S
SlegerscaCA
Verified booking
couple
Standard Room
Stayed in Oct 14, 2025

"Exceptional"

10.0
Helpful?
S
Sightseers caCA
Verified booking
couple
Standard Room
Stayed in Oct 12, 2025

"Good"

3.0

Location. Nice setting. Whisky bar. Clean room

Room furniture is dated and has lost support. Terrible constant mechanical droning type noise which was annoying and found it hard to fall asleep

Helpful?
J
jonathancaCA
Verified booking
solo_traveller
Standard Room
Stayed in Oct 11, 2025

"Very Good"

7.0

Great location right on the water

The rooms/hotel are a little dated for the price being charged. Also staffed by a lot of very young inexperienced people, so feel like the level of customer service isn’t quite up to what’s being charged

Helpful?
M
MichelleauAU
Verified booking
couple
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

10.0

Great location in the lake.

Was overcharged at dinner

Helpful?
M
MoniquenlNL
Verified booking
extended_group
Standard Room
Stayed in Sep 28, 2025

"Goed gelegen, leuk hotel!"

8.0

Helaas kwamen we later aan dan de bedoeling was, hierdoor hebben we niet kunnen genieten van de restaurants en alle andere amenities. Daarom geen perfecte score. De locatie was super handig voor ons. De kamers brandschoon!

Stopcontacten, daar waren er wat weinig van.

Helpful?
M
MartingbGB
Verified booking
couple
Standard Room
Stayed in Sep 13, 2025

"Great location but a bit noisy"

7.0

Location, views, balcony, space in the room and bathroom style

Noisy in a morning, staff hoovering at 6:30

Helpful?
M
MontalbetticaCA
Verified booking
couple
Standard Room
Stayed in Sep 12, 2025

"Relaxing stay…just what we needed"

9.0
Helpful?
K
KrzysztofcaCA
Verified booking
couple
Standard Room
Stayed in Sep 9, 2025

"Stay away"

4.0

The marina location was nice and the view of the lake was nice.

Our experience at this hotel was extremely disappointing and far from what was advertised or expected. From the moment we arrived, the issues started piling up: • Room Condition: The room itself had a noticeable stain on the seat, setting a poor tone right away. • Amenities Misleading: The hotel advertised tea and coffee service in the room, yet there were no tea bags or a kettle provided. When I asked about this, I was told to go to the restaurant. Only after insisting did a staff member reluctantly hand over a few tea bags—still without a kettle. I had to specifically request one later. • Housekeeping Issues: On the first night, housekeeping didn’t even service our room. When they finally did on the third day (after I asked at the front desk), they failed to replace all the towels and left us with a roll of the cheapest, roughest toilet paper imaginable. Completely unacceptable for the price we paid. • Parking & Service Failures: On the second day, there was no parking available in the lot and no valet staff in sight. The front desk’s solution was to send me to another parking lot, leaving me wandering around for 10 minutes trying to sort it out. • Cleanliness of Common Areas: Old food plates were left sitting in the hallway for three days straight, attracting fruit flies—a disgusting and unhygienic sight. • Overall Service: Staff service throughout our stay was dismissive and unhelpful, with every request feeling like an inconvenience to them. This was supposed to be a special weekend celebrating my wife’s 40th birthday, but instead it turned into a frustrating and unpleasant experience. For the price charged, the quality of service and standards were shockingly poor.

Helpful?